25th July 2019 – What defines a quality business? Is it the customer support provided or the quality of the service or product they deliver?
22nd July 2019 – Live text alerts ensure you and your customers always have your finger on the pulse as jobs are happening.
16th July 2019 – Utilising the diverse skills of your team and available networks are critical in the modern business arena. No longer can one person problem solve and innovate, provide customer service and keep up with technical advancements, thus collaboration is key!
16th July 2019 – BigChange Audit is a simple yet comprehensive online application which allows companies to self-audit and help directors, managers and employees truly understand the legal responsibilities.
11th July 2019 – Workplace safety and the adherence to mandatory company and safety policies impact both the health of your staff and the ability for those professionals to accurately respond to customer expectations.
7th June 2019 – From large plumbing businesses with expansive fleets of vehicles and technicians to; smaller, growing ventures with a handful of drivers and just a few customers.
6th June 2019 – Many factors can impact the success of your staff in the field and how your customers respond to the service visit.
3rd June 2019 – Throughout the service and transport sectors, a number of seemingly similar and non-intuitive terms have begun to form a modern dictionary of confusing scale and scope.
24th May 2019 – Customer-Relationship Management software, commonly known as CRM’s have become an impact technology in recent years.