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4 Field Service Management Methods For Busy Fire And Security Teams

One of the most challenging parts of every fire and security firm is juggling job management. Nearly all field service businesses struggle to keep the plates spinning. Especially if they rely on paper-based processes. The default methods – job cards, t-cards, and email – aren’t always enough to keep busy teams productive, effective, and efficient. […]

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20+ Ways Fire and Security Businesses Can Manage Compliance, Safety, and Profitability

Here’s how fire and security businesses achieve higher productivity and efficiency, whilst ensuring compliance with regulations.

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Macaw Secures Efficiency Gains with BigChange Job Management System

A Midlands-based security company, which protects high net worth individuals and commercial assets across the UK, has achieved a 40 percent increase in operational efficiency following the implementation of a BigChange job management system. Macaw Security Solutions can now optimise how its installation and maintenance engineers are deployed, with real-time tracking and intelligent scheduling, as […]

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BigChange technology doubles business for ComLink Fire and Security

BigChange technology doubles business for ComLink Fire and Security

About ComLink fire & security Based in Carmarthen, ComLink services mainly commercial customers within a one-hour catchment area in south and west Wales. Formed in 2017, the company specialises in the installation and service of fire alarms, security systems, HD CCTV and automatic gates.  ComLink became the 22nd fastest growing company in Wales in 2021; a […]

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BigChange Fires Business Growth for AinsCo

BigChange customer AinsCo alarm engineer

AinsCo Fire and Security is using BigChange field service management software to drive business growth. The company designs, supplies, installs and maintains bespoke fire and security systems working alongside organisations such as the NHS, Network Rail, Alstom Transport, Mersey Rail and Light Cinemas. Using the cloud-based platform, AinsCo has made efficiency gains across the board, […]

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BigChange Digitisation Transforms Faelsafe Fire and Life Safety

Faelsafe are a BigChange customer

Faelsafe Life Safety, the national fire and life safety company, has transformed its business using BigChange field service management software. Since implementing the cloud-based platform, Faelsafe has reduced its administrative resource, eliminated paper from its mobile operation and improved the efficiency of engineers working across mainland UK. Working directly for organisations such as Stoke and […]

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Trustee Fire and Security Boost Productivity by 25% with BigChange

Trustee Fire & Security

Trustee Fire and Security has boosted productivity by 25 per cent using the latest field service management software.  Since deploying the BigChange job management platform, Trustee has also been able to deliver significant improvements in customer service by providing digital, real-time reporting from service engineers using mobile devices linked to live vehicle tracking. 

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BigChange Boosts Revenue and Supports Growth at Securitay


Security specialist Securitay has witnessed a 10 per cent increase in revenue following the introduction of mobile workforce management technology from BigChange.

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Metroline Transform Fire and Security Services with BigChange Mobile Working Tech

BigChange Metroline employee and tablet

Metroline Fire & Security has implemented high tech mobile workforce management technology from Leeds-based BigChange. The cloud based system that combines back office software with a mobile app has replaced a number of different systems with a real-time management and operational system that has proved invaluable for delivering services during the Coronavirus crisis. Folkstone-based Metroline […]

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CCTV Monitoring Focuses on Growth with BigChange Mobile Workforce Tech

BigChange CCTV monitoring

CCTV Monitoring, one of the fastest-growing construction site CCTV installation and monitoring businesses in the UK, has rolled out a mobile workforce system as part of a cloud-based business system from Leeds-based BigChange. Equipped with rugged tablets running a 5 in 1 app called JobWatch, CCTV Monitoring engineers are tracked and connected in real-time to […]

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