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Utopia Furniture Group has rolled out a 5 in 1 cloud-based system from BigChange that combines mobile apps including electronic POD and vehicle tracking, with customer relationship management system (CRM). After the successful implementation of BigChange as a real-time transport management system, Utopia has now begun extending BigChange to improve back office and sales force automation. […]
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Housing Units, the award-winning home furnishings retailer, has implemented state-of-the-art mobile technology to improve its expanding home delivery operation. The 5 in 1 system from BigChange provides mobile apps that connect to customer services to provide real-time visibility of delivery and installation operations. The two-man delivery crews are equipped with rugged Samsung tablets running BigChange […]
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The UK’s leading bed manufacturer Silentnight has saved more than 400,000 litres of fuel in the last five years, cutting CO2 emissions by over 1,000,000 kilos as part of its sustainability drive. The leading manufacturer identified an opportunity to enhance its delivery experience for both the independent retailer and the home-delivery customer and implemented the BigChange […]
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