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7 Tried and True Tips for Creating Optimised Vehicle Routes

For field service businesses, travel plays a major part in efficiently completing jobs. And it’s also one of the biggest operational costs. That’s why businesses look at ways to optimise vehicle routes to reduce associated overheads like fuel, labour time, and overtime. Plus, it means they can book more jobs in one day by grouping […]

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3-Step Guide To Creating A Smart Scheduling Workflow

No matter how many jobs you book or how many leads you have in the pipeline, none of it matters if you don’t optimise your operational processes.  Why? Because this massively impacts service delivery and profit margins. And this is where smart scheduling comes in.  A smart scheduling workflow helps you to accept more jobs […]

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Update to Job Finance features on BigChange

Update to Job Finance features on BigChange

In January, I joined BigChange as Head of Product Design and was immediately tasked with supporting the ongoing work within Job Finance, a crucial product feature for our customers. With a firm grasp on operational finances, businesses can make better decisions, save on costs, and increase profit margins. As a tool to manage operations, some […]

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Working on Improvements to Job Stock on BigChange

Working on Improvements to Job Stock on BigChange

As a Product Manager within BigChange, it is my job to liaise with customers and really understand their problems and how we can solve them. I then create requirement/work items for our cross-functional teams (we call them PODs) to work on. We often do this via online meetings, but we find a true understanding of […]

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BigChange showcases its latest features on World Creativity and Innovation Day

World Creativity and Innovation Day

On World Creativity and Innovation Day, we want to recap some of the latest features we’ve launched and share a few ideas on how we’re making the BigChange platform even better. We haven’t slowed down since achieving a Queen’s Award for Innovation in 2020. In the last year, BigChange has continued to release new tools […]

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Meet Freddie – focusing on making sure customers get the best from BigChange

Freddie

Our BigChange team is made up of amazing people and they want to share a snapshot of what it’s like to work in one of the varied roles around BigChange. Our next colleague is Freddie from the Product team. Hello, I’m Freddie Carr, and I am a Junior Product Manager focusing on Templated Sites here […]

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Get in touch – make BigChange work even better for you

Jason

Jason Nash, Head of Product, wants to speak directly to our customers about the development of BigChange, the complete Job Management System. As the new Head of Product for BigChange, I want to let you know what we’re working on and give you the chance to shape what the platform will look like as we […]

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Product Release 1 2022

Product Wheel

We have listened to your feedback and suggestions and delivered the latest developments to your BigChange experience. Listed below are the key features which we believe will positively impact the daily use of the product. Alerts Ever wished that you could set up Alerts around Expenses requests, flagged items and stock levels? Well, we have […]

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4 top tips for choosing a field service management platform

Sustainability in field service management protects the environment, boosts return-on-investment, and generates revenue. But how do you get started?

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Boost profits with these 3 job tracking tips

Read our blog to see why savvy field service businesses are leveraging automation for profit boosting job management and job tracking.

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Boost Fleet Management Efficiency With Field Management Software

Manage Your Fleet Effectively With Technology

If you’re still using manual methods for fleet management, this ultimate guide can help you boost efficiency.

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Get Invoices Paid on Time: With Job Management Software

How Invoicing & Payment Software Ensures You Get Paid On Time

Discover how invoicing and payment software from BigChange ensures that you get paid on time – every time!

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How to Run a Window Cleaning Business

How to Run a Window Cleaning Business

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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Trades turn to digital tools as workloads keep rising

Trade turn to digital tools

UK trades firms are investing more in technology to stay on top of costs and manage the increase in demand they predict going into 2022, according to a study by field service software provider BigChange and independent research consultancy Opinium. 

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Why is Real-Time Data Important in Field Service

The Ultimate Guide to Field Service Management

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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What is Job Scheduling Software? The Beginner’s Guide

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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How Field Service Engineers Can Travel Between Jobs Safely

field service engineers drive safely to jobs

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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How Technology Can Help Your Business Grow

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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4 Benefits of Health and Safety Compliance Management Software

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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What is the Importance of Job Management Software?

The Importance of Job Management Software

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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How to simplify field service appointment scheduling

Simplify Field Service Appointments

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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Help Grow Your Business: What is the BigChange Platform?

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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Asset Management: Why is Accuracy so Important?

The Ultimate Guide to Field Service Management

Learn what asset management is and why accurate data is so important. Discover how BigChange can make asset management simpler in our latest article.

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5 Biggest Benefits of Field Service Management Software

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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How to Streamline Payment Cycles with Invoicing and Payment Software

Invoicing is an essential part of running any organisation, but the payment process is often riddled with obstacles and extremely inefficient. From late payments that obliterate your cash flow to arduous, manual processes that leave your Accounts Receivable (AR) team feeling frustrated, outdated payment processes can negatively impact business performance.

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The Ultimate Guide to Field Service Management

The Ultimate Guide to Field Service Management

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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Five Benefits of Using a CRM with Payment Gateway Integration

Explore the benefits of using a CRM that includes integrated payment solutions. Learn how you can benefit from direct payments in this BigChange article.

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Tips to support compliance with BigChange

Clearground

For mobile workers, compliance checks happen daily. They need to show simply and clearly that they are sticking to industry safety measures, the law, customer requirements, and company best practices.

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Bolt the back door to your account with 2-Step Verification

Multi factor authentication

At BigChange, keeping customer data secure is a priority. Our ISO 27001 accreditation and independent security testing regime is testament to that commitment.

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Are you making use of these automations in BigChange?

Automations in BigChange

BigChange lets you automatically send worksheets to customers and save emails in your Notes at the push of a button. Read on to find out how.

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Good idea for improving BigChange tech? Make it a reality with the Ideas Portal

BigChange Ideas

Introducing a new space for you to suggest and share ideas about how to improve the BigChange system

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Utilisez-vous ces conseils pour gagner du temps dans JobWatch?

BigChange Time Saving Tips

Did you know that the BigChange system lets you customise your landing page, while if you use a web-based phone system, like RingCentral, you can see who’s calling you and find links to common functions in the BigChange system. Read on to find out how.

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BigChange University annonce un semestre de printemps amélioré

BigChange University Spring Semester

Spring brings new life to BigChange University, with a new health-and-safety session and modules renamed – to find the content you want to increase your skills easier.

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Note prioritisation helps businesses focus fast

JobWatch now helps you focus on the jobs that matter most

You can now assign a priority to your Notes – marking them to show which need to be addressed first – meaning you can focus and get to work on the most pressing tasks first. When work piles up, our first instinct can be to get our heads down and crack on, knocking out tasks […]

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Recurring Job Group Templates will save time and effort in job scheduling

Recurring job group templates makes job creation easier than ever

BigChange’s new ‘Recurring Job Group Templates’ in JobWatch to simplify workflows and make job creation more efficient than ever.

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How to set up and sort your stock, hassle free, with BigChange

BigChange stock tracking

BigChange University has now been running for half a year, helping customers get to grips with ways JobWatch can benefit their business.

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Five BigChange University courses to boost productivity with JobWatch

Which BigChange University courses are in demand

It’s almost six months since BigChange University started giving expert advice and guidance, helping users get the most out of JobWatch. Here’s a rundown of the most in-demand courses and how they can help your organisation.

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New Out of Office function now in JobWatch

BigChange out of office

BigChange has released a new ‘Out of Office’ feature in JobWatch to clear up communication as we work from home.

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Pre-planned maintenance made easier with JobWatch

BigChange pre-planned maintenance with JobWatch

December’s JobWatch update makes job planning, completion and billing even more efficient

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BigChange adds Recently Viewed and boosts JobWatch VoIP integration

BigChange VOIP

BigChange has introduced two new pieces of functionality to JobWatch that will help customers to work more efficiently.

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JobWatch update adds ease and accountability to file viewing

BigChange tool box talk

BigChange is pleased to announce the latest version of JobWatch, version 5.13, is now available.

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Students flock to BigChange University

BigChange University flock

BigChange University has begun with a bang as over 1,500 participants have already tuned in to learn more about the JobWatch system.

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Automate and thrive with BigChange

BigChange are you still doing jobs manually

It’s difficult to notice the simple, time-wasting tasks you do everyday. To you, they’re minutes, sometimes seconds, but given enough time they stack up to become hours or days.

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The University of BigChange is still open

University of BigChange is open cartoon

20th August 2020 – She wrote: “Feeling sad for my daughter. Straight A*s at GCSEs and school submitted A*A*A for A level grades. Exam board downgraded her to AAB so she has missed her uni places for computer science. Aren’t we meant to be encouraging women in tech? #womenintech #alevelresults”

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New functions for BigChange

BigChange new features go live

Powerful new functions in the latest update of JobWatch. BigChange has released BigChange App v5.12, and it includes new features to improve efficiency by reducing time, travel and costs. Users can now self-allocate jobs which don’t yet have an owner. So workers carrying out a job on-site can access on their mobile a list of […]

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BigChange and Sage, the perfect partners for your mobile workforce.

BigChange and Sage partners

Wouldn’t it be amazing if you could manage your mobile workforce in the cloud, all linked beautifully with your Sage accounting software? With less paperwork and freedom from double-keying from one system to another. You’ll be able to say goodbye to whiteboards and spreadsheets. You’ll be able to schedule work smartly, in a matter of […]

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BigChange delivers boost to British business with Xero integration

BigChange Xero integration

The power of BigChange seamlessly integrated with your Xero accounting software. Business owners in the UK and beyond will now be able to manage their workforce, schedule jobs, meet health and safety requirements, and issue invoices, without having to waste time updating their accountancy package separately. Leeds-based BigChange, which has created a 5-in-1 technology platform […]

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Get the Proof of Service or Delivery you need without making physical contact

BigChange no touch signatures

Customers can sign-off work remotely or at a distance with this new feature.

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Powerful New Outlook & Word Add-Ins

BigChange Outlook and Word add-ins

BigChange have recently launched two amazing new Microsoft add-ins for Outlook and Word. BigChange is now seamlessly intergrated into the Microsoft ecosystem, enabling customers to easily attach email information into CRM notes directly from Microsoft Outlook, or create professional-looking templates in Microsoft Word and simply upload them into the BigChange system. MICROSOFT OUTLOOK ADD-IN The […]

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Introducing Job Hints

BigChange job hints

Introducing ‘Job Hints‘ – BigChange has introduced an exciting new feature that will help you schedule your jobs more efficiently. Have you ever found yourself visiting the same site/client several times over in a short period of time, when you know deep down you could have combined the visits? When creating or scheduling a job […]

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New Feature: Floating Help Button

BigChange floating help button feature

We’ve introduced a new feature to help you quickly access information on key features in the JobWatch platform. Here at BigChange we invest time in ensuring that there are Help Centre articles – and sometimes videos – to take you step-by-step through how our features work. JobWatch now includes a ‘floating’ Help Button, providing easier […]

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