Field service software
for industry leaders
Streamline your operations, track KPI’s, be audit-ready and consolidate your resource management with our fully customisable field service software.
Arrange a demo
VEHICLE & ASSET TRACKING
Real-time tracking for
total visibility
Our hard-wired or plug-and-go tracking gives you complete visibility of your team and assets.
Learn more about vehicle tracking
FLEET MANAGEMENT
Comply with
regulations and be
audit-ready
Mobile workers can’t travel to a job without completing a DVSA-compliant walkaround check, keeping a detailed record for each vehicle whilst helping you to manage defects and repairs with confidence.
Activity tracking breaks down every action on a job, so that you have a comprehensive record when audits come around. Plus, our vehicle tracking feature captures the details of every mile driven including time spent at locations, speed, and driver behaviour, giving you access to an in-depth audit trail on demand.
Integrate with your
legacy software
BigChange has legacy communication options such as FTP, CSV and EDI and our team of installation experts are always open to new integration projects. Plus, the system can be customised to existing workflows, so we’ll make it work for your organisation even if you don’t want all the features.
Ask us about integrations
REPORTING & PERFORMANCE
Monitor performance
and track KPI’s
Job margin reports compare cost for a jobs versus it revenue, helping you to monitor and maximise profitability. The system also generates a set of standard reports to help you hit key objectives:
- Stock and equipment
- Journeys
- Tracking
- Job response times and margins
- Working hours
- Finance
- Driver behaviour
- Sales performance and appointments
- Vehicle defect reports
RESOURCE MANAGEMENT
Take care of your
most important asset
We know that your team are your most important asset. Thats why the BigChange system makes it easy to manage your people and keep their information up-to-date and secure.
Individual profiles create a clear picture of working hours, hourly pay and log skills and qualifications, and case-management means you can create cases related to briefings, apprails, training and disciplinaries. Plus, all timesheets and expenses submitted by your team in the field can be managed and reconciled with ease.
Our messaging functionality means you can keep your teams in the loop by sending briefs in one go via text, app or email.
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Resources for you
BigChange Delivers 40% Productivity Gain for HSS Groundcare
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BigChange passes the big test as Eurofins Transforms Logistics
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BigChange Gives Europump’s Commercial Transport Business a £100k Boost
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FAQs
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