BIGCHANGE MAKES LIFE A LOT SIMPLER FOR TRANSPORT & LOGISTICS COMPANIES
BigChange JobWatch connects your back-office, drivers, and customers in perfect harmony with paperless technology. Plan deliveries and collections, manage both driver/vehicle compliance and automatically provide your customers with a POD or POC without a single piece of paper. Ensure your customers special requirements are recognised and adhered to every time along with proof including photographic evidence if required. And with live vehicle tracking, you are always ahead of the game knowing the live status of every single job and vehicle.
SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS
BigChange makes life easier at every stage of the job
MANAGE DEFECTS THROUGH TO RESOLUTION
JobWatch can mandate that your drivers complete a DVSA compliant walk around check before they can access their jobs. Defects can be logged in realtime including capturing annotated photos. This information is immediately alerted to the fleet department to organise rectification. Repairs and defects can be fully managed in the system, providing a robust audit trail.
SIGNATURE AND PHOTO CAPTURE WITH CONTACTLESS NO-TOUCH OPTION
Capture proof of deliveries and collections with ease. As well as signature captured, any damage can be recorded and photographed, which will appear on the completed job card. BigChange has also introduced contactless ‘no-touch’ signatures that provide extra hygiene. It allows your drivers to get proof of service, without the customer needing to physically touch the Drivers smartphone or tablet.
“Everything must be perfect and nothing can be left to chance. Retailers have very strict booking slots so it’s critical that we have an up to minute view of progress against the plan 24 hours a day. With JobWatch, our team can anticipate any potential problems before they happen and take proactive steps to ensure that we stay on track.”
Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.
Sensitive Data, Stored securely
Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.
“Since we implemented the BigChange system, we’ve seen an improvement in fuel consumption, less vehicle wear and tear and the level of goods damaged in-transit has reduced significantly. Overall the BigChange system has been a revolution for our delivery operation and I would not hesitate to recommend it to other home delivery operators.”
STANDARD FORMS, PLUS CUSTOM OPTIONS
BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate your own custom forms, such as those relating to the BPCA Codes of Best Practice. Or, you can hire our Professional Services team to create them for you. The BigChange Template Builder can be accessed online, or by using our BigChange Microsoft Word Add-in, to create personalised:
Take a look at our case studies