Historically, field service businesses that want to expand have had to rely on unfamiliar subcontractors and invest money in hiring more staff to keep up with the volume of work. However, it can be tricky to maintain a smooth operation when you don’t have visibility over your workers or control over the processes they use.
Plus, with the skills shortage making it increasingly challenging to find talent, companies will need to consider other, more modern ways to grow. Luckily, technology can provide a cost-effective and convenient solution.
Read on to find out more about the BigChange Network and learn how networking with other businesses will enable you to enhance your operations.
What is the BigChange Network?
Joining BigChange means that your business automatically gains access to the Network, where you can connect with thousands of trusted, like-minded organisations around the world. You will have the opportunity to collaborate with each other to expand your services without the additional cost or risk that usually accompanies company growth.
Since the Network is integrated with our BigChange job management software platform, you won’t have to wrap your head around another system. Instead, you can simply manage your subcontractors using the back-office technology you currently use for your own team, making for an efficient and uncomplicated workflow.
Want to discover more? Check out this informative video.
The BigChange Network: How Technology Can Help Your Business
Here are just some of the ways the BigChange Network can benefit your organisation:
1. Straightforward Networking Opportunities
Did you know that 41% of people want to network more frequently but believe they don’t have the time? In-person networking events can take a significant chunk out of your day when you could be focusing on running your business. But, in today’s talent-short market, networking has never been so crucial.
With the BigChange Network, you won’t have to leave your office to enjoy the benefits that networking provides. Rather, you can post your organisation on the system for free and start receiving connection requests immediately. From there, you’ll have the choice to collaborate on projects with a range of different, BigChange-approved field service companies.
You can also specify the types of jobs you have available, along with the skills required, so you can rest assured that you’ll only be working with the most relevant subcontractors.
2. Complete Visibility Over Operations
Over 75% of field service organisations currently rely on third parties to carry out work. Although reliance on subcontractors is a necessary part of scaling your operations, it comes with a whole host of potential issues.
Whether you pin your reputation on an unfamiliar technician who does an unsatisfactory job, or you have to spend time chasing them because your customers need an update, you’ll quickly find that traditional methods of hiring subcontractors do more harm than good.
That’s where the BigChange Network comes in.
All businesses on the platform are approved BigChange members, so you can be confident that you’ll only be working with the most reputable engineers who will represent your company appropriately. Plus, you can see how each job is progressing in real-time as subcontractors can provide you with live updates straight from their mobile devices.
You’ll receive an alert as soon as the subcontractor has completed the work, ensuring that everything remains on schedule and your customers are satisfied.
No more waiting. No more chasing.
3. Control Over Processes
81% of customers claim they need to trust a brand in order to buy products or services from them. Consequently, if you’ve spent time and effort building up your reputation in the market, it can be daunting using a third party to represent your business.
Not only could they fail to meet your high standards, but paperwork with a different organisation’s branding on it could be confusing to your customers and potentially cause them to lose trust in your company. As a result, you’ll be spending more time resolving problems than focusing on business-critical tasks.
When you become a member of the BigChange Network, you don’t have to worry about confusing processes. You’ll be able to carry on using your preferred worksheets and procedures to ensure the subcontractor completes the job exactly as you expect. Additionally, customers will receive paperwork with your company’s branding, so they know a trusted technician has carried out the work.
You’ll also be able to invoice as usual, using agreed rates shared via the Network. As such, you’ll still benefit from the convenient, paperless processes that the BigChange job management platform provides, and your customers won’t notice any difference from your usual service.
Networking with Other Businesses is Simple when You Use BigChange
Increase your reach without high levels of capital expenditure.
The BigChange Network is a seamless way of connecting with other trusted contractors and subcontractors in our system. Experience the perks of expanding your business without worrying that unfamiliar contractors are misrepresenting your brand or carrying out unacceptable work.
Plus, you’ll have the opportunity to increase your bottom line even further by selling your services to other BigChange users around the world.
Want to find out more?
Discover how BigChange field service management software can make your business grow stronger here and arrange a free demo today.