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Tag: customer experience

Plumbing & Gas Solutions Gets a Grip of Costs with BigChange

Leeds, 07 September 2022 – Plumbing & Gas Solutions is set to improve their efficiency, saving the company time and money, following the implementation of a BigChange job management system. By automating workflows and connecting mobile engineers armed with tablets to back-office staff and management, BigChange is improving efficiencies, reducing outgoings and eliminating the potential […]

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Our collaboration Network is helping small firms increase revenues by 15%

Our collaboration Network is helping small firms increase revenues by 15%

Five years ago I had a brainwave. BigChange, which was just a start-up back then, was starting to make an impact and we had amazing customers coming on board every single day. That’s when it hit me: wouldn’t it be incredible if I could help these companies work together to grow, and become more successful than […]

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Reducing Field Service Customer Churn (5 Solid Strategies)

Causes Of Customer Churn

To reduce field service customer churn and meet the needs of the modern customer, field service businesses should consider investing in a platform like BigChange.

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How Field Service Technicians Can Improve Customer Retention Rates

How Field Service Technicians Can Improve Customer Retention Rates

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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How Field Service Businesses Use Tech to Improve Customer Experience

How to use technology to enhance customer experience

Read this blog for 3 ways field service businesses can use tech to improve customer experiences and maintain client bases.

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How Technology Can Help Your Business Grow

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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Perfecting the Field Service Customer Experience at All Stages of the Buyer Journey

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

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