Precision FM Drives Sustainability with BigChange Field Service Tech

Precision Facilities Management has implemented a BigChange job management system to revolutionise the service and value it provides to customers across the UK and Ireland. An award-winning integrated FM company, Precision FM covers the entire building and property management environment, and, using the cloud-based software, hopes to make big changes to improve sustainability and reduce […]

One of the most challenging parts of every fire and security firm is juggling job management. Nearly all field service businesses struggle to keep the plates spinning. Especially if they rely on paper-based processes. The default methods – job cards, t-cards, and email – aren’t always enough to keep busy teams productive, effective, and efficient. […]

Blackhall Plumbing and Heating, Edinburgh’s oldest family run provider of plumbing, heating, and electrical services, has invested in a BigChange job management system to secure the next 100 years of business. Using the cloud-based solution, Blackhall has transformed the management of its mobile operation with integrated CRM, tracking, and reporting, resulting in better customer communications, […]

Here’s what smart scheduling is, how it compares to traditional job management processes and practical examples of how it supports field service business growth.

A Midlands-based security company, which protects high net worth individuals and commercial assets across the UK, has achieved a 40 percent increase in operational efficiency following the implementation of a BigChange job management system. Macaw Security Solutions can now optimise how its installation and maintenance engineers are deployed, with real-time tracking and intelligent scheduling, as […]

Ready to grow and scale your field service business? This ultimate guide to field service management software shares benefits, best practices, and case studies.

Leading field service businesses are using digital job cards to optimise business operations. Here are the top benefits and best practices to help you do the same.

Catering Company celebrating 10 years with BigChange. BigChange's first customer

Nationwide Catering Services (NCS), which has been supporting the UK food service industry since 1953, is celebrating ten years of using BigChange job management software. Recognising its potential above other systems available on the market at the time, NCS was the first to adopt the then newly launched all-in-one job management system. Since implementing BigChange, […]

Take a look at the key trends shaping field services today. Leading field service businesses are keeping ahead of these changes to overcome economic turbulence.

BigChange’s CRM simplifies and solves field service management. Automations do admin tasks for you, while integrations with your favourite tools saves you time.

Engineer holding a tablet stood outside a work van

Award winning electrical services company Future Group, has boosted productivity and is seeing an 80 percent increase in efficiency following the roll out of a job management system from BigChange. The Essex-based company, which provides Lighting and Electrical, EV charging, Fire and Life Safety, Refurbishment, and Security services, has virtually eliminated paperwork with the cloud-based […]

Business intelligence is critical for field service management. Discover how to boost performance with real-time insight into your business.

Serious Waste Mangement eployee holding a JobWatch mobile device

BigChange Job Management System Helps Waste Company Seriously Grow Business

What are the benefits of field service management software

Read this blog for the top reasons field service businesses are making the move to field service management software today.

Rubbish removal company Clearance & Clean Up has achieved a ten-fold growth in business following the roll-out of a job management system from BigChange. With an online booking system, which automatically creates customised worksheets, an integrated CRM from start to finish job management and real-time vehicle tracking and mobile app, BigChange is reducing the administrative […]

Leeds, 07 September 2022 – Plumbing & Gas Solutions is set to improve their efficiency, saving the company time and money, following the implementation of a BigChange job management system. By automating workflows and connecting mobile engineers armed with tablets to back-office staff and management, BigChange is improving efficiencies, reducing outgoings and eliminating the potential […]

Don’t let rising costs leave you running on empty – 5 ways your field service business can fight back

Learn more about how to reduce outgoings and increase profitability in your field service management business by reading our 5 top tips blog.

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

Sustainability in field service management protects the environment, boosts return-on-investment, and generates revenue. But how do you get started?

Read our blog to see why savvy field service businesses are leveraging automation for profit boosting job management and job tracking.

Read our ultimate guide for field service businesses to see how you can streamline inventory management and improve customer satisfaction

Learn more about how implementing field service management technology can help you transform customer service & profitability in your business.

Find out more about how to improve customer convenience and meet changing expectations in the digital world within your field service management business.

Read this article to learn how to identify your ideal field service management customers and get more of them.

Learn more about why customer retention is so important for field services businesses and the retention strategies you can implement today.

Learn more about the tools you can use to empower your field service teams to boost customer service and profitability by reading our blog.

Find out more about how preventative and predictive maintenance of vehicles in field service is essential for cost efficiency across the business.

See how field service businesses are improving the customer experience at every point of the buyer journey.

Read this blog to see which top legislations field service businesses must adhere to for employee safety.

Read our blog to learn more about the best practices you should follow to ensure that your HVAC business is as successful as possible.

The Ultimate Guide to Field Service Management

Read our blog to find out more about the health & safety best practices your company should be following to protect your employees and you business.

How to Use CRM to Drive Customer Retention

Read this blog to learn about four ways CRM systems improve customer experiences for field service businesses. Plus, how it boosts efficiency and business growth.

How To Keep Field Service Customer Engagement High

Field service businesses flourish when they take care of customers after the job is done. But how can you make after-sales service easy?

Job Management Software Improves Customer Experience

Read our blog to find out more about how implementing online scheduling software for your field services business helps to improve customer experience.

Find out more about the key benefits of improving customer experience in field service management by reading our blog.

Read our blog to learn more about how to effectively win electrical contracts to grow your business and win bigger clients.

Customer Expectations For Field Service Businesses

Learn more about how customer experiences are changing and the tools you can implement to impress your customers and stay ahead of your competitors.

How To Grow Your Business Without Hiring More Resource

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

How To Get Building Maintenance Contracts

Field service businesses can win more building maintenance contracts this year with this 4 step process, with bonus tips (like using job management software).

How To Ensure Field Technicians Are Doing A Good Job

See how field service businesses can boost job performance and customer experiences with these top tips.

Deliver Great Customer Service For Your Field Service Business

In this blog, we look at exactly how field service businesses can deliver great customer experiences.

To close the skills gap, field service businesses need to think outside the box. This is where subcontractors come in. But how can you easily hire them?

A Plumbing Business Guide To Quoting, Invoicing & VAT

Read this ultimate guide for a step-by-step guide on how to write a plumbing quote and invoice (including how to calculate VAT).

The Benefits Of Retaining Field Service Clients

As the field service management landscape evolves to meet modern needs, retaining clients must be treated as a priority for your business to thrive.

To reduce field service customer churn and meet the needs of the modern customer, field service businesses should consider investing in a platform like BigChange.

How Field Service Technicians Can Improve Customer Retention Rates

Discover what field service management is. Learn how to manage field-based workers effectively and increase workforce efficiency in this BigChange guide.

How Field Service Apps Enhance Customer Experience

Read this blog to find out exactly how your field service business can use tech, specifically field service mobile apps, to bolster customer satisfaction.

A Guide To Optimising Your Field Service Process

Optimise field service management using software to eliminate time-consuming tasks, reduce errors, streamline day-to-day tasks, and win more work.

How Field Service Management Apps Are Revolutionising The Industry

Field service management apps enable real-time updates on location and job statuses, electronic invoices, and improved comms between engineers and back-office.

Manage Your Fleet Effectively With Technology

If you’re still using manual methods for fleet management, this ultimate guide can help you boost efficiency.