BIGCHANGE MAKES LIFE A LOT SIMPLER FOR HIGHWAYS MAINTENANCE COMPANIES
BigChange transforms how your highways maintenance business operates. Giving you the power to manage scheduled maintenance and react to urgent jobs more effectively, you can allocate work based on real-time engineer, team, equipment and materials availability. JobWatch, our mobile workforce app, gives your field team everything they need from exact job locations and permit details to digital risk assessments and job process workflows, whilst providing live job progress for your office team.
“Previously it took ages to get back all the paperwork but now it’s all digital. Everything is much faster and our operatives don’t need to come into the depot before starting a job. Each depot simply has visibility of their jobs and centrally we can see the whole picture.”
SEE THE DIFFERENCE BIGCHANGE CAN MAKE TO YOUR BUSINESS, CONTACT US FOR A DEMO
Our 5-in-1 Solution
- Back office & CRM
- Job scheduling
- Vehicle and asset tracking
- Mobile workforce app
SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS
BigChange makes life easier at every stage of the job
- Rugged tablets enable engineers and teams to complete all checks and paperwork digitally
- Full job details and workflows manage everything step by step
- Your mobile teams see the exact location of their jobs and the office teams see the exact location of their mobile teams
- Live data with signature and photos to ensure correct job completion
- Easy completion of risk assessments (POWRA) and instant access to RAMS
- Digital library for SOPs, certificates and COSHH sheets
- Time-stamped, georeferenced photos provide proof of work carried out
- All job data is immediately available online to your office and customers
- Set up proactive alerts that notify ‘issues at risk’
- Accurate reporting and far fewer invoicing queries
VIEWING A FILE ON A JOB
The BigChange File Library gives you the freedom to share documents between your office and field team – as well as the control to choose who sees each file. You can upload whatever documents you need, including company policies, trade body certificates, user or installation guides for parts and equipment or site specific documents. But what makes our library really different is that you can display a file as part of a job and JobWatch will automatically save the date and time it was viewed, making it perfect for documents such as Risk Assessments.
JOB WEATHER FORECAST
For those jobs that can be affected by weather conditions, it can be handy to know if it might get in the way whilst you are planning the job. To help you plan ahead, we’ve introduced a weather forecast as part of BigChange scheduling. When you’re creating a job, a weather icon will appear once you enter the location, giving you a five-day forecast for that site in three-hour increments. Then, once the job is scheduled, click again for a forecast of the exact time and date booked in.
“Productivity gains have been very substantial thanks to BigChange. Through work optimisation and digital reporting we reckon we are saving 5 minutes per job and reducing driving time by a total of 4 hours each night. From just 100 jobs a night, we can now do up to 450.”
Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.
Sensitive Data, Stored securely
Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.
STANDARD FORMS, PLUS CUSTOM OPTIONS
BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate your own custom forms and certificates. Or, you can hire our Professional Services team to create them for you. The BigChange Template Builder includes:
- Job cards
- Quotations and Estimates
- Email templates
Microsoft Word Add-In
Our Microsoft Word Add-In gives you a new level of flexibility for creating customised documents and emails. Create your own personalised financial documents, certificates, health & safety forms, job cards and emails. Working in Word, you use BigChange keywords to pull in the relevant information such as job and customer details, job card answers with photos, job costs and other related information. Combine this with all the features of Word to create an impactful document. Once you’re happy with the layout, the template can be uploaded to BigChange, ready and waiting for next time.
Take a look at our case studies
SEE HOW OTHER HIGHWAYS BUSINESSES HAVE BEEN TRANSFORMED BY BIGCHANGE