BIGCHANGE MAKES LIFE SIMPLER FOR ELECTRICAL CONTRACTING COMPANIES
BigChange gives you the power to manage scheduled maintenance and react to urgent jobs more effectively. You can allocate work based on real-time engineer, equipment and stock availability. JobWatch, our mobile workforce app, gives your field team everything they need from job directions and workflows to digital risk assessments and safety certificates, whilst providing live job progress for your office.
AUTOMATIC FOLLOW ON JOBS
With our automatic follow on job creation feature, never miss follow up work that needs completing. Where a job could not be completed, it will schedule in a job automatically. Our custom automation carries over information such as job contact, original job details, skills, constraints, financial line items, original mobile workers’ comments and other relevant detail. You save valuable time and admin, whilst your field workers know exactly what they need to do.
“With JobWatch we have complete visibility of all jobs 24/7. Gone are the days of chasing up engineer reports and when there is an issue, everything we need is a just one click away. It’s just so convenient and a fantastic management tool.”
SEE THE DIFFERENCE BIGCHANGE CAN MAKE TO YOUR BUSINESS, CONTACT US FOR A DEMO
Our 5-in-1 Solution
- Back office & CRM
- Job scheduling
- Vehicle and asset tracking
- Mobile workforce app
SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS
BigChange makes life easier at every stage of the job
- Rugged tablets enable users to complete all checks and paperwork digitally
- Full job details and directions provided through the app
- Your team see the exact location of vehicles and can provide customers with an ETA
- Live data with signature and photos capturing full job completion details
- Easy completion of risk assessments, safety certificates and other compliance forms
- Digital library for schematics, best practice guides and other important docs
- Time-stamped, geo-referenced photos provide proof of work carried out
- Our cloud-based solution means that all job data is immediately available online to your office and customers
- Accurate reporting and far fewer invoicing queries
- Set-up automatically recurring jobs for your PPM contract
“BigChange provides a number of key operational and business benefits. Always knowing what is going on is of course really helpful but so is the management information and traceability that the system offers.”
THE COMPLETE SELF-SERVICE PORTAL
Your customers can access their own personalised portal to make new job requests, view progress live and even download job cards and invoices once work is complete.
- Secure, controlled access with multiple roles defining what each user can access
- Live job progress with the option to track your resource live on the map
- Access previous jobs and download job cards and invoices
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Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.
Sensitive Data, Stored securely
Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.
STANDARD FORMS, PLUS CUSTOM OPTIONS
BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate your own custom forms. Or, you can hire our Professional Services team to create them for you. Use the BigChange custom template builder to create documents such as:
- Job cards
“BigChange really has revolutionised the way we work. We’ve only really just started with O&M the first division to benefit. Here it is saving 4 hours a job but eliminating the extensive paperwork and data entry. With 500 jobs of this type a year that amounts to 2000 hours – a saving of 250 working days a year is pretty impressive!”
VIEWING A FILE ON A JOB
The BigChange File Library gives you the freedom to share documents between your office and field team – as well as the control to choose who sees each file. You can upload whatever documents you need, including company policies, trade body certificates, user or installation guides for parts and equipment or site specific documents. But what makes our library really different is that you can display a file as part of a job and JobWatch will automatically save the date and time it was viewed, making it perfect for documents such as Risk Assessments.
Take a look at our case studies
SEE HOW OTHER ELECTRICAL CONTRACTING BUSINESSES HAVE BEEN TRANSFORMED BY BIGCHANGE