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Fireward Ltd

Fire and
security

Work smarter, react faster, better customer service.

BigChange makes life a lot simpler for Fire and Security companies.

If you run a fire or security business, your customers need you to respond quickly and efficiently, often at very short notice. With BigChange – and our mobile solution, JobWatch – you can easily deploy, track and manage your mobile workforce simultaneously across multiple sites. Protecting your customers’ interests and safeguarding your reputation.

See the difference BigChange can make to your business

Arrange a demo today

“With BigChange we can get the right people to the right job; we’ve seen a very significant increase in productivity since implementing BigChange”

Stewart Capstick, Managing Director, CCTV Monitoring

TRACK AND SUPPORT YOUR MOBILE WORKFORCE

Fitting your fleet with BigChange trackers gives your team full visibility of engineer locations and a record of arrival and departure from site. Plus, our mobile workforce app gives your field team all the relevant paperwork on-screen for every stage of the job. Sharing data instantly with your office and the customer.

The BigChange app also includes a library to store all the fire and security documents your engineers may need as they complete the job

Fitting your fleet with BigChange trackers on laptop
Man using the fire safety app

FOR FIRE SAFETY BUSINESSES

Our system means your field engineers can use tablets for regular safety inspections and compliance; as well as everything from post-fire reports, to job checklists and vehicle inspections. They can also create Fire Safety Certificates onsite.

Form templates

ALL THE FORMS YOU NEED

BigChange offers a suite of form templates to help you handle all your (paperless) paperwork and certifications easily and efficiently. But as well as standard forms, you can also use our Fire & Security certificate pack or build your own custom forms.

For Security Businesses

BigChange can make the inspection and servicing of camera and security systems more efficient by tracking mobile teams and enabling the simple creation of new job sheets and workflows. With JobWatch, you can also create systems of equipment and keep detailed maintenance and inspection records for every component.

Services that are sub-contracted, such as electricals, or new services requested by customers, can be easily added – so your office has live data on every operation, all in one place. Your call-out service becomes more effective too, as you’re able to identify and assign the closest, most relevant asset to any emergency – and you have the power to add site or system plans to the job. As well as the ability to work with your engineers remotely to resolve your customers’ issues.

Man holding tablet for security business

“With an expanding customer base and over 60,000 jobs completed in the last year, BigChange with their 5-in-1 solution and JobWatch mobile app was quickly seen as the ideal solution”

CHARLIE KEEGAN, CONTRACTS COORDINATOR, ALL ROUND SECURITY
Safe sign-off logo

SAFE SIGN-OFF

Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.

Sensitive data, stored securely logo

Sensitive Data, Stored securely

Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.

Fireward managing their fire and security business using BigChange

“JobWatch has not only allowed us to do five times more services a month but has allowed us to freely expand our business where we are now installing well in excess of 1,200 new systems a year”

EDWARD BARNES, CEO, FIREWARD LTD

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BigChange

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