BIGCHANGE MAKES LIFE SIMPLER FOR FOOD & CATERING BUSINESSES
BigChange transforms how your business operates, giving you the power to manage scheduled maintenance and react to urgent jobs more effectively. You can allocate work based on real-time engineer, equipment and parts availability. JobWatch, our mobile workforce app, gives your field team everything they need from site directions and workflows to digital risk assessments and safety certifications, as well as providing live data for your office.
BigChange gives you the power to manage scheduled maintenance and react to urgent jobs more effectively. You can allocate work based on real-time mobile worker, field teams, equipment and materials availability. JobWatch, our mobile workforce app gives your field team everything they need from exact job locations to digital risk assessments and job process workflows, whilst also providing live job progress for your office team.
“I would say selecting BigChange was one of the best business decisions I ever made. Before BigChange we were very much in the Stone Age struggling with handwritten notes, on scrappy bits of paper. Now, we have a professional, 21st Century management system that truly reflects our capabilities.”
SEE THE DIFFERENCE BIGCHANGE CAN MAKE TO YOUR BUSINESS, CONTACT US FOR A DEMO
Our 5-in-1 Solution
- Back office & CRM
- Job scheduling
- Vehicle and asset tracking
- Mobile workforce app
SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS
BigChange makes life easier at every stage of the job
- Rugged tablets enable users to complete all checks and paperwork digitally
- Full job details and directions provided through the app
- Your team see the exact location of vehicles and can provide customers with an ETA
- Live data with signature and photos capturing full job completion details
- Easy completion of risk assessments, safety certificates and other compliance forms
- Digital library for schematics, best practice guides and other important docs
- Time-stamped, georeferenced photos provide proof of work carried out
- All job data is immediately available online to your office and customers
- Live repair updates to insurers if required
- Accurate reporting and far fewer invoicing queries
- Set up automatically recurring jobs for your PPM Contracts
VIEWING A FILE ON A JOB
The BigChange File Library gives you the freedom to share documents between your office and field team – as well as the control to choose who sees each file. You can upload whatever documents you need, including company policies, trade body certificates, user or installation guides for parts and equipment or site specific documents. But what makes our library really different is that you can display a file as part of a job and JobWatch will automatically save the date and time it was viewed, making it perfect for documents such as Risk Assessments.
STANDARD FORMS, PLUS CUSTOM OPTIONS
BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate your own custom forms. Or, you can hire our Professional Services team to create them for you. Use the BigChange custom template builder to create documents such as:
- Job cards
- Email templates
- Financial documents
- Health and Safety documents
“We have used BigChange since 2015, it has allowed us to better our service in many ways.”
Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.
Sensitive Data, Stored securely
Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.
AUTOMATIC FOLLOW ON JOBS
With our automatic follow on job creation feature, never miss follow up work that needs completing. Where a job could not be completed, it will schedule in a job automatically. Our custom automation carries over information such as job contact, original job details, skills, constraints, financial line items, original mobile workers’ comments and other relevant detail. You save valuable time and admin, whilst your field workers know exactly what they need to do.
Microsoft Word Add-In
Our Microsoft Word Add-In gives you a new level of flexibility for creating customised documents and emails. Create your own personalised financial documents, certificates, health & safety forms, job cards and emails. Working in Word, you use BigChange keywords to pull in the relevant information such as job and customer details, job card answers with photos, job costs and other related information. Combine this with all the features of Word to create an impactful document. Once you’re happy with the layout, the template can be uploaded to BigChange, ready and waiting for next time.
Take a look at our case studies
SEE HOW OTHER FOOD AND CATERING BUSINESSES HAVE BEEN TRANSFORMED BY BIGCHANGE