BIGCHANGE MAKES LIFE SIMPLER FOR WASTE AND RECYCLING COMPANIES
BigChange transforms how your waste and recycling business operates. Giving you the power to manage scheduled maintenance and react to urgent jobs more effectively, you can allocate work based on real-time engineer, team, equipment and materials availability. JobWatch, our mobile workforce app, gives your field team everything they need from exact job locations and permit details to digital risk assessments and job process workflows, whilst providing live job progress for your office team.
“BigChange has really revolutionised our operations and the cost is no more than our previous system but it does a lot more and has already replaced 5 separate systems.”
SEE THE DIFFERENCE BIGCHANGE CAN MAKE TO YOUR BUSINESS, CONTACT US FOR A DEMO
Our 5-in-1 Solution
- Back office & CRM
- Job scheduling
- Vehicle and asset tracking
- Mobile workforce app
SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS
BigChange makes life easier at every stage of the job
- Rugged tablets enable users to complete all checks and paperwork digitally
- Full job details and directions provided through the app
- Your team see the exact location of vehicles and can provide customers with an ETA
- Live data with signature and photos capturing full job completion details
- Easy completion of risk assessments, safety certificates, Waste Transfer Notes and other compliance forms
- Digital library for schematics, best practice guides, COSHH sheets and other important docs
- Time-stamped, geo-referenced photos provide proof of work carried out
- All job data is immediately available online to your office and customers
- Accurate reporting and far fewer invoicing queries
- Set up automatically recurring jobs for your PPM Contracts
Viewing a file on a job
The BigChange File Library gives you the freedom to share documents between your office and field team – as well as the control to choose who sees each file. You can upload whatever documents you need, including company policies, trade body certificates, user or installation guides for parts and equipment or site specific documents. But what makes our library really different is that you can display a file as part of a job and JobWatch will automatically save the date and time it was viewed, making it perfect for documents such as Risk Assessments.
SIGNATURE AND PHOTO CAPTURE WITH CONTACTLESS NO-TOUCH OPTION
Capture proof of deliveries and collections with ease. As well as signature captured, any damage can be recorded and photographed, which will appear on the completed job card. BigChange has also introduced contactless ‘no-touch’ signatures that provide extra hygiene. It allows your drivers to get proof of service, without the customer needing to physically touch the Drivers smartphone or tablet.
“JobWatch has transformed our business. Before BigChange we managed our operations using a daily spreadsheet and a mountain of paper. Each job would require at least 20 pieces of paper. Now we’re paperless.”
Our No Touch Signatures allow customers to sign off work remotely or at a distance, using their own phone or tablet – crucial when essential service work has to be completed while maintaining social distancing.
Sensitive Data, Stored securely
Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details- safe and secure; while making it fully available to everyone who needs legitimate access.
STANDARD FORMS, PLUS CUSTOM OPTIONS
BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate your own custom forms, such as those relating to the BPCA Codes of Best Practice. Or, you can hire our Professional Services team to create them for you. The BigChange Template Builder can be accessed online, or by using our BigChange Microsoft Word Add-in, to create personalised:
- Job cards
- Certificates such as Waste Transfer Notes
- Email templates
- Financial documents
- Health and Safety documents
Microsoft Word Add-In
Our Microsoft Word Add-In gives you a new level of flexibility for creating customised documents and emails. Create your own personalised financial documents, certificates, health & safety forms, job cards and emails. Working in Word, you use BigChange keywords to pull in the relevant information such as job and customer details, job card answers with photos, job costs and other related information. Combine this with all the features of Word to create an impactful document. Once you’re happy with the layout, the template can be uploaded to BigChange, ready and waiting for next time.
Take a look at our case studies
SEE HOW OTHER WASTE AND RECYCLING BUSINESSES HAVE BEEN TRANSFORMED BY BIGCHANGE