Our paperless job management system gives your back office and mobile teams more power, insight and flexibility – freeing up time and resources to grow your business.
DELIVER SEAMLESS CUSTOMER SERVICE
Take your customer service to the next level with simple booking and super-efficient case management features.
Customer Booking Portal. For new job requests, viewing progress and downloading job cards or invoices.
Job confirmation and ETAs. Keep customers informed via automated email and text alerts.
VOIP phone integration. Greet customers by name as BigChange links to your VOIP system.
Generate more business
By bringing all your sales data together, BigChange helps you close business quicker, identify strengths and weaknesses, and build your business strategy.
Manage the sales pipeline. With a complete view of sales stages and a probabilities funnel.
Lead nurturing. Schedule follow-ups, such as call back reminders, with automated emails.
Personalised marketing. Automatically identify and email a templated document to prospects and customers who fit your criteria.
Manage quotes and proposals. Create and send professional quotes that clients can review and accept online. Clients will receive a digital receipt and you will have a complete official record in your CRM.
Automate service reminders. Time-driven alerts prompting you to contact customers.
Get listed on the BigChange Network. Share skills and resources with other BigChange users.FIND OUT MORE
Get paid faster
Optimise cashflow by generating and sending invoices, quotes, estimates, purchase orders and credit notes in seconds.
Electronic proof of job completion. For immediate invoicing.
Integrate with accounting software. Integrate with Sage 50 or Xero. And financial templated exports for other accounting packages.
Easy online payments. With Judo Pay, your customers can pay using a convenient card payment system.
Group jobs into a single invoice. Streamline your invoicing even more.
View account statements. Track payments and debtors.
Multi-currency compatibility. For your back-office and mobile teams.FIND OUT MORE
DRIVING CARBON REDUCTION AND SUSTAINABILITY
In 2020 alone, BigChange and its clients saved the equivalent of 3000 trees worth of paper, and reduced unnecessary driving miles equivalent to 5 million kilograms of CO2.
Businesses that switch to the BigChange system become virtually paperless and no longer incur the costs or consume the materials and inks related to printing invoices, job-cards, certificates, delivery notes and driver safety checks.
“We reckon BigChange saves up to two hours a day that we previously spent trying to sort out the day’s work and administration. All in all that probably equates to an extra job a day for a number of our operatives. Annually that equates to over a million pounds of extra income.”Sebastian Marshall, Chief Operating Officer, WhiffAway
Less travel time
Our intelligent planning and scheduling features help you make sure jobs are planned efficiently and completed on time.
Create new jobs in the field. Enabling workers to respond fast to customer requirements.
Photo and signature capture. Simple verification before, during and after work.
Timesheets and expenses. Mobile workers log time and expenses without paperwork.FIND OUT MORE
Our job management system makes it easy to keep your team safe and comply with all regulations.
Easy DVSA compliant vehicle checks. With any defects logged and sent to your back-office.
Driver behaviour analysis. Improve safety and gain insight into speeding, harsh acceleration, braking and more.
Risk assessments and method statements. All with speedy electronic sign-off.FIND OUT MORE
Cut admin in the field and the office
By automating a range of processes, our job management software significantly reduces admin hours – giving you more time to do what you do best.
Intelligent scheduling tool. Select the right resource, based on their diary, proximity and skill set.
Geofencing and territories. Help your drivers find the precise location of a site.
Route planner. Save time by finding the best possible journey between jobs.FIND OUT MORE
We enable mobile teams to carry out jobs efficiently to your company standard every time, making time for extra work. Along with temporary licenses for subcontractors when your team’s too busy.
Custom workflows. Mandate work against your processes, so every job is done right,
Respond to urgent jobs. Quickly find the nearest suitable resource.
Dispatch subcontractor work. Flex your workforce by adding subcontractor licenses.FIND OUT MORE
“An extra four jobs per engineer per week, thanks to smarter scheduling and greater productivity…That’s 25% more revenue. Failed jobs reduced by 50%. Admin time reduced by 15% per mobile worker per month. Annual fuel savings of £5,000.”Sebastian Marshall, Chief Operating Officer, WhiffAway
Lower fuel consumption, higher margins
As our intelligent scheduling tool optimises your fleet efficiency, you’ll have more time and opportunity to increase your business.
Intelligent scheduling. Choose the ideal resources for jobs, based on cost, skills and proximity.
Route planner. Save valuable fuel and time with the best possible journey between jobs.
Fuel card data. Link transactions to actual vehicle mileage with integrated vehicle tracking.FIND OUT MORE