Our revolutionary mobile workforce system
At the heart of the BigChange is JobWatch – our mobile workforce app. It seamlessly connects your office and mobile workers, providing complete visibility of every job, from quotes to invoicing. JobWatch can also include customised workflows, certificates and all the other paperwork you’d normally need.
With JobWatch, it’s easy to plan, manage, schedule and track your mobile workforce and transport operations.
“BigChange provides us with a single system to manage the entire business digitally, from the initial call out to invoicing and management reporting. It really has revolutionised the way we work and had a very significant impact on our efficiency and productivity.”
Manage and grow your customer base with our fully-integrated CRM. Giving you instant access to customer details, easy case management, plus automated email templates for many key communications.
Supercharge your sales activity with full visibility of your team’s pipeline, complete reporting and intelligent insight for highly effective marketing campaigns.
Easily manage all your jobs and use our intelligent Scheduling Assistant to allocate hundreds of jobs at a time to the most cost effective resource.
The BigChange Network is a seamless way to connect with other companies using our system. Through a shared technology platform, you can expand your collective reach and explore new commercial opportunities.
Our secure portal will make your customers feel in control – with easy job booking, live job progress, and full access to their past job details, including job cards and invoices.
With JobWatch, your workers can follow your company’s custom workflow and handle all the relevant certificates and documents on-screen – sharing everything with your office and customers as they go. Zero paperwork, zero hassle.
Your office and mobile teams can stay fully connected at all times. Sharing messages and updates via our JobWatch app – as well as sat nav directions, so they’ll know exactly where to find the next job.
With in-depth driver behaviour data, online risk assessments and method statements, plus alerts for ‘answers at risk’, BigChange has the health and safety of your team covered.
Our Alerts Wizard makes it easy to configure alerts across your BigChange system. Covering important day-to-day activity, including vehicle movement, job status and ETA notifications for you and your customers via email, SMS and pop-up.
“BigChange has been a real revelation. In fact, we are probably doing 50% more work for the same amount of resource.”
Get real time data on the level and location of your stock; as well as full equipment history and the power to assign stock directly to jobs.
See your entire operation at a glance, with a live feed of all your field teams via hard-wired or plug-and-go vehicle tracking.
Securely manage fleet data on all your vehicles, trailers, assets and equipment. Removing many risks associated with vehicle investment and day-to-day running.
Have the power to create financial documents quickly. Generate and share invoices, quotes, estimates, purchase orders and credit notes in seconds. Add costs to job types and the system can automate the generation and sending of invoices to your customers.
Live tracking gives you a full picture of your team’s hours from the second they log on to start work. To submit expenses, your mobile workers just take a photo of their receipt and tap in a few details. Easy.
Our system generates standard reports for on-demand insights and the critical KPIs you need to manage your business. Reports are generated from up-to-the-minute data and can be viewed live or scheduled to run automatically and sent to internal or external customers.