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Phone alerts

Alerting

Stay Alert

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BigChange gives you the power to keep on top of key activities across your business, wherever you are whatever you are doing, with our powerful alerting system.



ALERTS WIZARD

Our easy-to-use Alerts Wizard makes it easy to configure alerts across your BigChange system. You’ll receive alerts by text, email and our own in-system messages – covering important day-to- day events, including:

  • Alert on jobs with deadlines that have not been scheduled
  • Alert on jobs potentially missing their specific SLA
  • ETA alert for customers
  • Job likely to over-run or start late
  • Job status changes (e.g. scheduled, started, refused, completed with issues)
  • Customer/Prospect activity reminder due
  • A case, task or note is overdue
  • When a sales appointment has been completed
  • When a Sales Opportunity is expiring
  • When a quotation is accepted/expiring
  • An accident or incident has been logged
  • Vehicle defect reported
  • Answer ‘at risk’ on a worksheet
  • Vehicle movement
  • Vehicle enters a territory, location or geofence
  • Vehicle service due
  • Vehicle lease or MOT expiry
  • Vehicle speeding
  • Engine Idling

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