Gas Engineer Software

Gas Engineer Software

BigChange's all-in-one gas engineer software can track jobs & vehicles, manage stock, handle customer communication, oversee engineers and manage quotes and invoices, all in one easy-to-use mobile app and back office system.

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What is gas engineer software?

BigChange’s gas engineer software is an all-in-one job management software for gas engineers.

Plan your jobs, track vehicles and engineers, communicate with your customers, send digital gas certificates and manage your quotes and invoices in one easy-to-use mobile app and back office system.

What is Gas Engineer Software?

When everyone in your company uses the same software, you’ll see lots of advantages, like better cashflow, efficiency and reporting. For a deeper dive, we wrote about the impact of gas engineer software here in our yearly review.

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BigChange: all-in-one gas engineer software

Here’s an overview video of BigChange – the UK’s #1 gas engineer software

Why is software essential for gas engineers?

If you’ve never worked with it before, the idea of needing software as a gas engineer might seem bizarre. But if you choose the right software, it will save your office and road teams huge amounts of time. You’ll see a huge ROI with gas engineer software. It will also help you to optimise your business, helping you reach both your current and long term goals.

The BigChange job management features work together in a single, all-in-one system. That means that the entire company will be working from the same data, meaning fewer mistakes. The BigChange route optimiser simplifies scheduling jobs by suggesting the most economical plan with the most appropriate engineers.

We recently wrote about the most common challenges solved by gas engineer software. Many of the challenges centred around managing staff and fleet. You can see where your fleet is in real-time, making it easy to fit in emergency requests and reallocate jobs. Not only will this bring down your fuel bill but you’ll also be able to fit in more jobs per engineer.

Engineers don’t need to go to the office for paperwork as all job sheets are digital. These are faster and ensure compliance, allowing you to send job information in real time.

Your CRM safely stores all information, keeping it organised and reducing errors (and headaches). Using a whole host of automations, from invoices to sending automated service reminders means you have less admin but better service.

Whilst you and your team are busy working in the field, your software is working hard as well. It turns your data into clear reports that help you make the best use of resources. That means better information, leading to business growth and profits. For more info, you can read our blog on how gas engineer software saves time and money.

BigChange’s award-winning software for gas engineers brings all the essential pieces of your business together in one place. For more tips about boosting efficiency, read about the role of gas engineer software in operations in our blog post.

How does gas engineer software enhance safety and compliance?

BigChange’s gas engineer software integrates safety and compliance into every part of your system. You can be sure that your team are on top of it every step of the way. We wrote a blog about enhancing on-site and off-site coordination with gas engineer software.

In practice, it means that you can create template documents across the system, for everything from quotes to SMS messages. Crucially, it also includes documentation and job sheets. You can choose the exact order of job sheets completion by engineers and even ensure that they answer all questions. This is perfect, for instance, for customers who have site-specific risk assessments needs.

BigChange’s template system also means that you have the benefit of both flexibility and strict rules for maximum effectiveness. You can access gas safety certificates, warning notices, and risk assessments at any time in the customer portal.

The CRM holds the documentation for every customer, so there is always an easy-access audit trail for all work. This is the perfect way to provide a full audit trail, with no need to worry about losing or misplacing paperwork.

A further benefit of digital gas safety certificates is that they can include photos and videos, providing evidence of work and certification. This also means that you have all of your essential regulatory documentation completed and stored in one place.

We always aim to help you ensure that your business is meeting the latest ISO standards and customer SLAs. Our insistence on providing full compliance also extends to your employee records. Our gas engineer job management system keeps track of employee certificates and skills and sends reminders for their expiry dates. You can also set up reminders for when it’s time to renew or update your compliance documents for the business.

Key features of gas engineer software

We wrote a blog on gas engineer software key features – here’s an overview.

CRM (Customer Relationship Management)

General tab of the contact page CRM

BigChange’s gas engineering software makes it easy for you to provide winning customer service at every stage of the job. All of your customer details are here, including location, contact information, job history, documentation and engineer notes. Easy to access, all in one place, you’ll always have everything you need at hand to provide the right answers.

Vehicle tracking and fleet management

Job scheduling is about more than just ensuring that engineers arrive at the right time and place. You need confidence that the engineers have the right skills for the job and the parts they need to complete it.

BigChange’s route optimiser takes these elements into account when scheduling jobs, as well as the job address, for lower fuel costs.

map view showing vehicle location

Efficient route planning allows engineers to complete more tasks in a day, saving time and increasing profits. Essentially, the software lets you deliver the best customer service in a way that makes the most sense for your business.

Modern customers live in a 24/7 digital age and expect their suppliers to respond to that. With a customer portal, customers are able to book and request your services through an easy-to-use portal. The job request will automatically appear in your list of jobs to schedule, ready for allocation. When planning the route for these jobs, the route optimiser will consider customer constraints like access times and van size restrictions.

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Job scheduling and customer bookings

savings calculator and schedule view

Job scheduling is about more than just ensuring that engineers arrive at the right time and place. You need confidence that the engineers have the right skills for the job and the parts they need to complete it.

BigChange’s route optimiser takes these elements into account when scheduling jobs, as well as the job address, for lower fuel costs.

Efficient route planning allows engineers to complete more tasks in a day, saving time and increasing profits. Essentially, the software lets you deliver the best customer service in a way that makes the most sense for your business.

Modern customers live in a 24/7 digital age and expect their suppliers to respond to that. With a customer portal, customers are able to book and request your services through an easy-to-use portal. The job request will automatically appear in your list of jobs to schedule, ready for allocation. When planning the route for these jobs, the route optimiser will consider customer constraints like access times and van size restrictions.

Job finance and job costing

Reduce your costs calculator

BigChange’s award-winning system lets you create winning quotes and invoice for faster payments. Our gas engineer software will work for you to generate and send professional, on-brand quotes to your customers.

Once you complete a job, automatic invoices and payment reminders take the paperwork off your hands while helping to improve cashflow.

You can see all your past, present, and future jobs in one place and use flags and alerts to prompt actions.

One huge benefit of software is that it allows you to use data to make informed decisions. A series of dashboards provide you with visuals to help you understand the picture more clearly. You can use filters to dig into more detail where you need it and schedule one-off or regular reports.

If you need further guidance, we wrote about how to choose the best gas engineer software here.

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Choose BigChange for your gas engineer software needs

User-friendly interface

customer using shedule an map views

We’re working hard on the backend to make your daily job management as simple as possible. It’s easy to use, whether you are accessing it from a laptop in the office or from a tablet or phone.

Adding information in one part of the system, adds it to every other, keeping everyone informed. The straightforward design to make it easy to find what you’re looking for and get the info you need quickly. It’s job management that just makes sense.

Cloud-based

cloud-based system

Our secure, cloud-based system ensures that your data is accessible to you and protected from everyone else. It will grow and change with your business, so you don’t have to worry about outgrowing the software. Our gas engineering software is accessible anywhere, ensuring no obstacles will hinder your progress.

Real-time data sharing

Heatfore engineer looking at tablet and job schedule

Keep everyone connected with real-time data sharing across all job management features. Data sharing ensures consistency, clarity, and efficiency, to unite your team and streamline your operations.

Everyone in your team can see the same information at the same time – unless you don’t want them to. There are permissions in place by job role or topic that mean you can keep confidential information private as well.

Ongoing training and support

support and training

With BigChange, help doesn’t end when Onboarding is finished. We have created a variety of resources and options for you to learn in a way that suits you.

BigChange University provides on-demand training through bitesized video courses and completion certificates. The Help Centre provides you with specific explanations of how to carry out tasks through step-by-step guides. Your dedicated customer success manager is there to offer account help during office hours and RoadCrew provides 24/7 technical support.

Whenever you need help, BigChange is there for you.

Getting started with BigChange gas engineer software

BigChange university graduation illustration, caps in air

Tailored onboarding process

Our goal is to make it as easy as possible for you to start seeing the benefits of gas engineer software. We will help you create a job management solution that meets your needs and works well with your team. We’ll help you integrate it smoothly into your business.

Change can be scary, and people have different opinions about new technology. We aim to make onboarding user-friendly and welcome everyone to the new system. We can offer advice on the best way to implement the new software and make things simpler with BigChange University.

We’re here to make sure that you can start using your gas engineer software quickly and effectively.

Subscription plans and pricing

How much better off is your business with BigChange?

We offer a variety of plans and price-points to fit your business needs.

Use our savings calculator to discover how much you could save by simplifying operations with gas engineer software and explore our pricing and subscription options.

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Frequently asked questions

What is gas engineer software?

Gas engineer software is an all-in-one job management software system shaped for gas engineer companies and contractors. Create everything a plumbing and heating business could need in a single place. It includes managing jobs, tracking, CRM, estimates, quotes, invoicing, and creating a unified communication method for all teams.

When everyone in the company uses the same software, you’ll see lots of advantages. These include better cashflow, efficiency and reporting.

Why is software essential for gas engineers?

If you're new to it, using software as a gas engineer might seem strange. However, the appropriate software can be a massive time-saver for your office and field teams. It can enhance your business operations and assist you in achieving your present and future goals.

The BigChange job management features work together in a single, all-in-one system. That means that the entire company will be working from the same data, meaning fewer mistakes. The BigChange route optimiser simplifies scheduling jobs by suggesting the most economical plan with the most appropriate engineers.

You can see where your fleet is in real-time, making it easy to fit in emergency requests and reallocate jobs. Not only will this bring down your fuel bill but you’ll also be able to fit in more jobs per engineer.

Engineers don’t need to go to the office for paperwork as all job sheets are digital. These are faster and ensure compliance, allowing you to send job information in real time.

Your CRM safely stores all information, keeping it organised and reducing errors (and headaches). By automating tasks like invoicing and service reminders, you can reduce administrative work and improve customer service.

Whilst you and your team are busy working in the field, your software is working hard as well. It turns your data into clear reports that help you make the best use of resources. That means better information, leading to business growth and profits.

BigChange's award-winning software for gas engineers brings all your business essentials together in one place. For more tips about boosting efficiency, read the role of gas engineer software in operations blog post.

How does gas engineer software enhance safety and compliance?

BigChange’s gas engineer software integrates safety and compliance into every part of your system. You can be sure that your team are on top of it every step of the way.

In practice, that means that you can create template documents across the system, for everything from quotes to SMS messages. Crucially, it also includes documentation and job sheets. You can choose the exact order of job sheets completion by engineers and even ensure that they answer all questions. This is perfect, for instance, for customers who have site-specific risk assessments needs.

BigChange's template system offers flexibility and strict rules for maximum effectiveness. You can access gas safety certificates, warning notices, and risk assessments at any time in the customer portal.

The CRM stores customer documents, providing a convenient record of all work. This is the perfect way to provide a full audit trail, with no need to worry about losing or misplacing paperwork.

A further benefit of digital job sheets is that they can include photos and videos. This is ideal for jobs requiring evidence of work and certification. This also means that you have all of your essential regulatory documentation completed and stored in one place.

We always aim to help you ensure that your business is meeting the latest ISO standards and customer SLAs. Our insistence on providing full compliance also extends to your employee records. Our system manages gas engineer job details, including employee certificates and skills, and sends reminders for expiry dates. You can also set up reminders for when it’s time to renew or update your compliance documents for the business.


Can I add more users as my business grows?

Yes, absolutely.  Your customer success manager will be able to help you arrange this and the cost of any additional licences will simply be added on to your existing contract.

Can I keep using industry standard forms, job cards and certificates?

BigChange provides several options for generating job cards and reports. Customers can use standard templates or create custom ones in Microsoft Word and import them. Additionally, BigChange offers industry-specific forms for sectors like Plumbing & Heating, Electrical Contracting, and HVAC. BigChange also provides a custom design service for highly personalised reports and forms.

Does the licence pricing apply to both office and road users?

Yes, if you are on a standard JobWatch contract then the price is per licenced user, regardless of where they work. However, if you opt for a JobWatch Plus package, which includes a rugged tablet for your engineers and technicians, the office users licences will be charged at the lower, standard user rate.

It is also worth noting that there is also a subcontractor price scheme so that you can provide them with temporary access where necessary. Your customer success manager will be happy to tell you more about this if you are an existing customer. If you are not currently a customer please use the link below to get it touch.

How can I talk to someone at BigChange who specialises in my industry or sector?

BigChange has a team of in-house experts who can talk to you about the specific needs of your sector. Click here to arrange a call with one of our specialists.

Real-life success stories

Find out how Warmzilla increased it's productivity by 50% after switching to BigChange.

Here’s a selection of some additional real-life gas engineer software case studies.

What to read next

Check out our latest blog for gas engineers.

Are you looking for the best gas engineer software to help your gas, plumbing, and heating business? Let's unbox BigChange...

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