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Be Unstoppable

BigChange vs ServiceM8

The Better Way to Run and Scale Your Field Operations

BigChange is the all-in-one, AI-first job management platform built for growing field service teams, delivering real-time tracking, smarter scheduling, and unlimited job capacity that ServiceM8 simply can’t match.

BigChange 4.5-star rating across Google, Capterra, GetApp, and Software Advice.

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The decision is clear.
BigChange gives you more

Features
Best Choice
BigChange Logo
ServiceM8
Real-Time Vehicle Tracking
Included
IncludedNot Included
Project / Multi-Visit Job Support
Included
IncludedNot Included
Limited
Job Scheduling & Workflows
Included
IncludedNot Included
Basic
Asset & Equipment Management
Included
IncludedNot Included
Limited
Stock & Inventory Control
Included
IncludedNot Included
Limited
Digital Job Cards & Worksheets
Included
IncludedNot Included
Compliance Workflows
Included
IncludedNot Included
Optimised for iOS & Android
Included
IncludedNot Included
Customer Portal & Live ETA Updates
Included
IncludedNot Included
UK-Based Support & Onboarding
Included
IncludedNot Included
Limited
Features
Best Choice
BigChange Logo
Real-Time Vehicle Tracking
Included
Project / Multi-Visit Job Support
Included
Job Scheduling & Workflows
Included
Asset & Equipment Management
Included
Stock & Inventory Control
Included
Digital Job Cards & Worksheets
Included
Compliance Workflows
Included
Optimised for iOS & Android
Included
Customer Portal & Live ETA Updates
Included
UK-Based Support & Onboarding
Included
Features
ServiceM8
Real-Time Vehicle Tracking
IncludedNot Included
Project / Multi-Visit Job Support
IncludedNot Included
Limited
Job Scheduling & Workflows
IncludedNot Included
Basic
Asset & Equipment Management
IncludedNot Included
Limited
Stock & Inventory Control
IncludedNot Included
Limited
Digital Job Cards & Worksheets
IncludedNot Included
Compliance Workflows
IncludedNot Included
Optimised for iOS & Android
IncludedNot Included
Customer Portal & Live ETA Updates
IncludedNot Included
UK-Based Support & Onboarding
IncludedNot Included
Limited
BigChange app showing job alerts.
Built for growth

Smart decisions start with visibility

ServiceM8 is built for simple jobs. Dashboards are limited, reporting is basic, and support for contract management, multi-day projects, or advanced scheduling is restricted. Its iOS-first design also creates challenges for teams using mixed devices. ServiceM8 is easy to start — but easy to outgrow.

BigChange's AI-first platform is built for growing multi-discipline field service operations. With intelligent scheduling, real-time vehicle tracking, integrated CRM, and deeper asset and inventory control, BigChange gives teams complete operational visibility as they scale. UK-based onboarding and support keep your business confident at every step, while automated workflows and integrated telematics remove manual work and keep engineers moving.

To be the best in the business, you need the best tool. BigChange is your partner in growth.
The BigChange Advantage

Built on trust, driven by intelligence

ServiceM8 handles simple, quick-turnover jobs, but as teams expand or workflows become more complex, its limitations become clear. Larger schedules, mixed devices, and multi-stage work can slow the system and create visibility gaps. BigChange is built for the real demands of scaling field service teams, with AI-powered scheduling, real-time tracking, integrated CRM, stock, and asset control all in one platform. And with structured, UK-based onboarding and support, your team always has a partner you can rely on.

BigChange customer support agent with job scheduling dashboard.

BigChange saves considerable admin resource on both sides, at least up to 50 percent on one contract alone, as information is available from any internet connected device to authorised users when they need it.

Scott McCarthy
PPM Manager of GEM Environmental Building Services

BigChange saves considerable admin resource on both sides, at least up to 50 percent on one contract alone, as information is available from any internet connected device to authorised users when they need it.

Scott McCarthy
PPM Manager of GEM Environmental Building Services

Ready to grow with BigChange?