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Be Unstoppable

BigChange vs WorkPal

The Better Way to Run and Scale Your Field Operations

BigChange is the all-in-one, AI-first job management platform built for growing field service teams, delivering real-time tracking, smarter scheduling, and unlimited job capacity that ServiceM8 simply can’t match.

BigChange 4.5-star rating across Google, Capterra, GetApp, and Software Advice.

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The decision is clear.
BigChange gives you more

Features
Best Choice
BigChange Logo
WorkPal
Commercial & Multi-Phase Workflows
Included
IncludedNot Included
Limited
Advanced Scheduling & Real-Time
Included
IncludedNot Included
Limited
Asset & Inventory Management
Included
IncludedNot Included
Basic
Reporting & Analytics Depth
Included
IncludedNot Included
Basic
Open API
Included
IncludedNot Included
Scalable for Multi-Location Companies
Included
IncludedNot Included
Mobile Experience
Included
IncludedNot Included
Features
Best Choice
BigChange Logo
Commercial & Multi-Phase Workflows
Included
Advanced Scheduling & Real-Time
Included
Asset & Inventory Management
Included
Reporting & Analytics Depth
Included
Open API
Included
Scalable for Multi-Location Companies
Included
Mobile Experience
Included
Features
WorkPal
Commercial & Multi-Phase Workflows
IncludedNot Included
Limited
Advanced Scheduling & Real-Time
IncludedNot Included
Limited
Asset & Inventory Management
IncludedNot Included
Basic
Reporting & Analytics Depth
IncludedNot Included
Basic
Open API
IncludedNot Included
Scalable for Multi-Location Companies
IncludedNot Included
Mobile Experience
IncludedNot Included
BigChange app showing job alerts.
Built for growth

Smart decisions start with visibility

WorkPal provides fundamentals — and stops there. Manual processes, limited automation, and restricted asset or stock control slow teams down as they take on higher-volume, multi-site, or compliance-driven work. Simple job workflows mean businesses must turn to extra tools for route optimisation, fleet visibility, hardware integration, or proactive compliance, adding cost and blind spots.

BigChange is built for growing field service teams. BigChange offers a complete, scalable, all-in-one platform – from simple reactive jobs to complex contract work, the platform connects advanced scheduling, CRM, resource planning, and automated workflows in one system. Real-time vehicle tracking, smart dashcams, job progress monitoring, and deeper asset and compliance management give teams immediate insight without relying on separate tools. Most importantly, BigChange grows with you.

To be the best in the business, you need the best tool. BigChange is your partner in growth.
The BigChange Advantage

Built on trust, driven by intelligence

WorkPal covers the basics, but its manual processes and limited automation slow teams down as operations grow. Advanced scheduling, multi-location coordination, fleet visibility, and compliance workflows all require extra tools or workarounds, adding cost and complexity. BigChange brings everything together in one AI-powered platform — from simple reactive work to long-term contracts. With integrated resource planning, real-time tracking, connected field tools, and deeper asset and compliance control, BigChange gives you complete operational clarity and frictionless scale.

BigChange customer support agent with job scheduling dashboard.

BigChange saves considerable admin resource on both sides, at least up to 50 percent on one contract alone, as information is available from any internet connected device to authorised users when they need it.

Scott McCarthy
PPM Manager of GEM Environmental Building Services

BigChange saves considerable admin resource on both sides, at least up to 50 percent on one contract alone, as information is available from any internet connected device to authorised users when they need it.

Scott McCarthy
PPM Manager of GEM Environmental Building Services

Ready to grow with BigChange?