CRM: Get closer to every customer

Get a 360° view of every customer, contact and site. Respond faster to every new enquiry

CRM dashboard
A better way to work

Manage all your customers like a pro

Everything you need to deliver a fantastic customer experience is in one place. Customer details, contact information, job histories and financial documents.

  • 25% less admin

Track every case or enquiry from beginning to end

BigChange’s CRM means no information gets lost. Every customer interaction can be logged and tracked. Your team can collaborate effectively to resolve enquiries faster.

Make your back office team 25% more productive

BigChange customers are 25% better off in the back office. A study of 734 actual customers proved that on average, schedulers and admins can now manage 5 engineers rather than 3. Helping you scale faster.

Customers love the convenience of online booking

Give customers the full online booking and job tracking experience. Simple, convenient and seamless.

Import your data with ease

Bring your data from existing systems. BigChange supports multiple file import formats.

Save time with automations

Automations replace repetitive, time consuming and manual tasks; freeing up time and resources to focus on the things that really matter.

Success Stories

We're here to help every business grow

Unbeatable 24/7 UK based support
Customisable to your way of working
Easy to use, quick to implement
Everything you need to be successful, in one place