You are using the site on a browser we no longer support. The website may be broken in some areas and some functionality will be disabled. Please look to upgrade your browser to the latest version of Mozilla Firefox, Google Chrome or Microsoft Edge.

We’re changing the way we look 🎨 some pages may look different for a while


Please fill in the form below to be redirected to a download page.

BigChange uses cookies to ensure that we deliver the best experience. You can read about how and why we use cookies in our Privacy Policy

Essential cookies are cookies that ensure the proper functioning of the Website (e.g. cookies for login or registration, language preferences). Cookies can also be used for additional statistical and science-based activities.

Performance cookies are cookies that can be set for non-critical marketing activities, further enhance user experience, improve website performance and are used to help us improve our site.

Non-essential cookies are used for additional marketing activities.

Post Featured Image

ABird Power Solutions Uses Lockdown to Make BigChanges in Workforce Management

4 May 2021

Home > Case Study

> ABird Power Solutions Uses Lockdown to Make BigChanges in Workforce Management

ABird Power Solutions, part of HSS Hire, has used the COVID enforced downtime to transform the management of its mobile operation.

Using the latest mobile workforce technology from BigChange, the generator hire company has made considerable cost reductions in administrative resource alone – savings that can be repeated year on year. The cloud-based, 5-in-1 solution has also joined up previously disconnected parts of the business which is reducing lead times and improving customer service.

Simon Taylor, General Manager at ABird Power Solutions commented:

“We had been using BigChange for some time but, if I am honest, only to a fraction of its capacity.”

“Lockdown gave us time to reflect and time to improve. By using more of the BigChange functionality, we have automated more of our administration resulting in significant cost savings for the business. We also had time to adopt new working practices including the use of BigChange CRM which gives us time-critical intelligence which can be used across all aspects of the business.”

ABird Power Solutions is an established leader in the supply of power solutions, including generators, lighting towers and RFM (Remote Fleet Management). Part of the HSS Hire Service Group, ABird has 7 specialist depots across England and Wales and 2 in Scotland supporting a team of 35 mobile service engineers. ABird designs, delivers and maintains both short- and long-term smart generator hire solutions with units ranging from 20kVA to 1260kVA.

Although ABird originally introduced BigChange to track vehicles and schedule routine maintenance tasks additional aspects of the operation have recently been transferred to BigChange. By providing a single platform CRM, Job Scheduling, Mobile App, Vehicle Tracking and Job Management Portal, BigChange has automated many of the routine tasks associated with the hire process. From issuing of quotes, stock assignment and delivery through to maintenance scheduling, fuel reporting and equipment collection, BigChange powers a seamless, paperless exchange of information.

Taylor continued:

“I call it BigChange 360 because that is what it gives me; 360 degree visibility of the entire operation.”

“From the moment a hire is agreed I know which driver will deliver the unit and I can track its progress to site. I know when the generator is running, how much fuel it is using and who will do its routine service and when. I even know when it’s finished at that site which depot it needs to be returned to and where it will go next – all with a few taps on my phone!”

ABird Power Solutions employee using a BigChange mobile device

4th May 2021



Please enter your details below and a member of our team will be in touch.