You are using the site on a browser we no longer support. The website may be broken in some areas and some functionality will be disabled. Please look to upgrade your browser to the latest version of Mozilla Firefox, Google Chrome or Microsoft Edge.

We‚Äôre changing the way we look ūüé® some pages may look different for a while


Please fill in the form below to be redirected to a download page.

BigChange uses cookies to ensure that we deliver the best experience. You can read about how and why we use cookies in our Privacy Policy

Essential cookies are cookies that ensure the proper functioning of the Website (e.g. cookies for login or registration, language preferences). Cookies can also be used for additional statistical and science-based activities.

Performance cookies are cookies that can be set for non-critical marketing activities, further enhance user experience, improve website performance and are used to help us improve our site.

Non-essential cookies are used for additional marketing activities.

Post Featured Image

HTF Transport Drives Efficiency Gains with BigChange

8 April 2021

Home > Automotive

> HTF Transport Drives Efficiency Gains with BigChange

Heavy-lift transport specialist HTF has deployed the latest mobile technology as part of a real-time paperless system that has transformed the business in 6 months.

The 5-in-1 system from BigChange is a single platform CRM, Job Scheduling, Mobile App, Vehicle Tracking and Customer Portal, that has replaced existing systems to provide real-time 24/7 visibility of HTF‚Äôs nationwide HAIB hire operations.  

Established over 30 years, HTF has become one of the leading HIAB transport and logistics companies in the UK, transporting heavy plant, industrial, construction and other equipment using a 16-strong fleet of specialist crane-equipped vehicles.  Operating nationwide from their depot near Oldham, HTF vehicles are common sight across the Manchester, Sheffield and Leeds area. 

HTF had been looking to overhaul their ageing systems but wanted a single system that could do everything. While reviewing the available solutions, the company discovered that a number of their plant and generator hire customers were users of BigChange. 

Lance Bromley, Director, HTF Transport commented:

“We first met BigChange at the CV Show and it was clear that their system was ideal as it would handle all our needs from initial enquiry to invoice as one, seamless, paperless solution”.

“We then discovered some of our key plant hire customers were using BigChange and we realised this could be really useful”.

HTF customers using BigChange include Generator Power, Garic and ABird Generators allowing HTF to instantly provide compatible digital reports on plant deliveries and collections; something that has already been implemented with ABird, who are part of HSS Hire.

Bromley added:

“We see huge potential in the BigChange Network allowing everyone to seamlessly share data; connecting customer and contractors and driving business efficiency and really everyone wins”.

HTF use the BigChange cloud-based CRM and job scheduling software to book and allocate jobs which are then dispatched to drivers.  Vehicles are tracked as part of the BigChange mobile app running on tablets that clip into a cradle for pre-routed navigation to site. 

Bromley explained:

‚ÄúThe BigChange app navigates brilliantly right to site using the unique 6-digit references used by utilities and we don‚Äôt need to call drivers anymore as everything is on the tablet‚ÄĚ.

Worksheets for each job guide the driver through all the correct safety and data entry procedures to ensure complete and consistent digital reporting, with everything synchronised in real time with the BigChange back-office management system.

Lance Bromley concluded:

“BigChange has completely revolutionised the business by eliminating paper and giving us real-time and 24/7 visibility of everything going on; we are just so much better informed and that just makes it a lot easier to manage the business and keep customers happy”.

“In managing the fleet operation BigChange has already improved efficiency by 25 percent and I reckon we‚Äôll be able to expand the business quite a lot more without the need to increase numbers in the office.”

HTF really like the fact that the BigChange app is so easy to customise and this is allowing worksheets to be developed for every conceivable area. Recording information on site is important should any issues arise later, so records of generator fuel levels and running hours are crucial, as are photographs from site.  BigChange is also useful for managing compliance, such as Dangerous Goods by Road (ADR), and a custom-made accident app has already proved invaluable in ensuring accident details are completed correctly at the time.

HTC Transport employee using a mobile BigChange device in his lorry.

8th April 2021



Please enter your details below and a member of our team will be in touch.