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Comparisons

BigChange vs Commusoft

The right choice for growth-focused field service businesses

Finding the right job management software for your business can make or break your ability to grow, scale efficiently, and stay ahead of the competition. With so many platforms available, it’s hard to know which one truly fits your needs. BigChange’s all-in-one system combines job management and fleet tracking to boost productivity, drive growth, and increase customer satisfaction.

BigChange mobile app with job alerts and customer rating.

The decision is clear.
BigChange gives you more

Features
Best Choice
BigChange Logo
Commusoft
Residential Workflows
Included
IncludedNot Included
Commercial Workflows
Included
IncludedNot Included
Service Workflows
Included
IncludedNot Included
Maintenance Workflows
Included
IncludedNot Included
Industry-leading Customer Support located in the UK
Included
IncludedNot Included
Smart Dashcam
Included
IncludedNot Included
Routing
Included
IncludedNot Included
Equipment Management
Included
IncludedNot Included
Incident Management
Included
IncludedNot Included
Contract/License Management
Included
IncludedNot Included
Predictive Maintenance
Included
IncludedNot Included
Quotes & Invoices
Included
IncludedNot Included
Inventory Management
Included
IncludedNot Included
CRM
Included
IncludedNot Included
Accounting Integration
Included
IncludedNot Included
API
Included
IncludedNot Included
Maintenance Scheduling
Included
IncludedNot Included
File Storage
Included
IncludedNot Included
Features
Best Choice
BigChange Logo
Residential Workflows
Included
Commercial Workflows
Included
Service Workflows
Included
Maintenance Workflows
Included
Industry-leading Customer Support located in the UK
Included
Smart Dashcam
Included
Routing
Included
Equipment Management
Included
Incident Management
Included
Contract/License Management
Included
Predictive Maintenance
Included
Quotes & Invoices
Included
Inventory Management
Included
CRM
Included
Accounting Integration
Included
API
Included
Maintenance Scheduling
Included
File Storage
Included
Features
Commusoft
Residential Workflows
IncludedNot Included
Commercial Workflows
IncludedNot Included
Service Workflows
IncludedNot Included
Maintenance Workflows
IncludedNot Included
Industry-leading Customer Support located in the UK
IncludedNot Included
Smart Dashcam
IncludedNot Included
Routing
IncludedNot Included
Equipment Management
IncludedNot Included
Incident Management
IncludedNot Included
Contract/License Management
IncludedNot Included
Predictive Maintenance
IncludedNot Included
Quotes & Invoices
IncludedNot Included
Inventory Management
IncludedNot Included
CRM
IncludedNot Included
Accounting Integration
IncludedNot Included
API
IncludedNot Included
Maintenance Scheduling
IncludedNot Included
File Storage
IncludedNot Included
BigChange job scheduling interface on desktop and mobile.
Built for growth

Field service management at scale

Commusoft is a practical field service management solution for small businesses in the plumbing & heating sector, offering job management, CRM, and supplier integrations. With in-app payment capabilities and QuickBooks connectivity, it provides convenience for businesses with five techs or fewer.

However, businesses looking to scale may find Commusoft’s limitations—such as basic reporting, syncing issues, and additional costs for storage and tracking—restrictive. BigChange delivers a scalable, cloud-based platform with advanced CRM, real-time fleet management, and a high-performing mobile app designed for seamless field operations.

Choosing the right field service platform is about more than just features—it’s about having a partner that supports your growth. With industry-leading customer support, powerful automation, and a truly scalable system, BigChange helps businesses operate efficiently, deliver exceptional service, and expand with confidence.

To be the best in the business, you need the best tool. BigChange is your partner in growth.
Next level support

Customer service to support your growth

For software that supports your growth, BigChange’s expert team sets you up for success from day one. With customer support teams in the U.K. plus dedicated implementation and success teams, BigChange ensures your business runs smoothly every hour of every day.

Choose software that can grow with you and provides the support you need. BigChange is your partner in success.

BigChange customer support agent with job scheduling dashboard.

BigChange saves considerable admin resource on both sides, at least up to 50 percent on one contract alone, as information is available from any internet connected device to authorised users when they need it.

Scott McCarthy
PPM Manager of GEM Environmental Building Services

Ready to grow with BigChange?