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Help your business thrive with BigChange building maintenance job management software

The complete Job Management Platform for building maintenance companies.

Nserv
Growing Stronger on
BigChange since 2020

BUILDING MAINTENANCE BUSINESSES GROWING
STRONGER ON BIGCHANGE

£3.5

MILLION TURNOVER PER YEAR

30%

ANNUAL GROWTH

50%

REDUCTION IN OFFICE AND ACCOUNTS ADMIN

FOURFOLD

BUSINESS EXPANSION

BIGCHANGE MAKES GROWTH EASIER TO MANAGE

From planned maintenance to emergency repairs, our building maintenance job management software & CRM lets you handle scheduled work and respond to urgent appointments.

Allocate jobs based on real-time data such as engineer, equipment and stock availability. Share job directions, workflows, digital risk assessments and safety certificates with your engineers via the BigChange mobile app. Provide live job progress to your back-office team and customers.

All on one easy-to-use platform.

TELL ME MORE
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Quote mark upper

BIGCHANGE ALLOWS US TO CAPTURE THE DATA WE NEED AND MAKE IT AVAILABLE WHEN WE NEED IT. THE BESPOKE REPORTING IS VERY GOOD AND WE NOW GET DAILY REPORTS SO MANAGEMENT AND CUSTOMER SERVICES HAVE UP TO DATE VISIBILITY OF ALL WORK IN PROGRESS.

Target Maintenance

Lower quote mark

GIVE YOUR DRIVERS THE TOOLS TO DO MORE

  • Grow revenue by increasing the capacity of your business to win more work
  • Get paid faster and boost cash-flow by invoicing in seconds not days or weeks
  • Reduce operational costs with smart job scheduling and less time spent on admin

TURN JOB VISIBILITY INTO OPERATIONAL EFFICIENCY

  • Take control with real-time visibility across your jobs, field teams, vehicles and assets
  • Optimise your resources by intelligently allocating teams, assets and vehicles to jobs
  • Simplify compliance and boost productivity by standardising and automating processes

DELIVER A WINNING CUSTOMER EXPERIENCE

  • Enhance every customer’s experience with automated job confirmation and updates
  • Make it easy for customers to book new jobs with a secure and intuitive booking portal
  • Grow customer relationships by giving your teams a 360˚ view of every account

SOFTWARE BUILT FOR BUILDING MAINTENANCE COMPANIES

  • Never miss a follow-up job with automatic scheduling and routing
  • Optimise your resources’ time with live data, including signature capture and photos showing full job completion details
  • Simplify compliance with a digital library for best practice guides and other essential health and safety documents — from plant safety to chemical management

BOOK YOUR FREE DEMO TODAY TO SEE HOW BIGCHANGE COULD HELP YOUR BUSINESS GROW STRONGER

DISCOVER THE COMPLETE BUILDING MAINTENANCE SOFTWARE

Win more work, streamline operations and deliver a superior customer experience when you run your business on BigChange’s building maintenance software.

LEARN MORE

BOOK A ONE-TO-ONE DEMO TODAY

See how your business could grow stronger when it runs on BigChange




MORE ABOUT BIGCHANGE’S
SOLUTIONS FOR THE BUILDING MAINTENANCE SECTOR

Q.

With our software, you can optimise hundreds of jobs in bulk by using the intelligent scheduling assistant. The assistant matches mobile engineers to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.

Q.

You can enjoy many benefits by using BigChange to manage your building maintenance business, including:

  • User-friendly online booking portal that makes it easy for customers to manage their appointments
  • Optimised schedules that save you time and money
  • Complete visibility over your Complete visibility over your operations for better decision-making for better decision-making
  • Improved customer communications, including marketing emails to increase bookings
  • Mobile application that removes the need for paperwork and admin-heavy tasks
  • Instant invoicing and payments for a healthy cash flow
  • Excellent health and safety features that ensure your business is compliant

Q.

The mobile app gives your engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.

With less paperwork to take up their time, your team can get back to doing what they do best.

Q.

Yes! Better still, it won’t add to your team’s workload. You’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.

Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.

Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.

Q.

With our platform, compliance needn’t be a worry. To ensure your engineers are following industry best practices, you can produce mandatory risk assessment and workflow documents that they complete via the mobile app. Engineers won’t be able to fill out timesheets until the health and safety forms are filled out, giving you peace of mind that they’ll carry out all work safely. Plus, you can create a digital library for your schematics and guides for easy reference whenever your team needs them, wherever they are.

Q.

BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.

BigChange

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