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Facilitate your business growth with BigChange facilities management job scheduling software

The complete Job Management Platform for facilities management businesses

National Maintenance
Growing Stronger on
BigChange since 2020

FACILITIES MANAGEMENT BUSINESSES
GROWING STRONGER ON BIGCHANGE

20%

INCREASE IN JOBS

70%

BOOST IN PRODUCTIVITY

30%

ANNUAL GROWTH

4

SEPARATE SYSTEMS ONTO ONE PLATFORM

BIGCHANGE MAKES GROWTH EASIER TO MANAGE

Our facilities management job scheduling software & CRM gives you the power to handle planned maintenance and react rapidly to unscheduled work.

Allocate jobs based on real-time data such as engineer, equipment and stock availability. Share job directions, workflows, digital risk assessments and safety certificates with your engineers via the BigChange mobile app. Provide live job progress to your back-office team and customers.

All on one easy-to-use platform.

TELL ME MORE
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BIGCHANGE WAS RECOMMENDED TO US BY ANOTHER FM SERVICES COMPANY AND THE SYSTEM HAS QUICKLY BECOME AN INDISPENSABLE TOOL.

AS A COMPLETELY DIGITAL SYSTEM IT HAS ELIMINATED LABORIOUS PAPER SHUFFLING AND REPLACED ALL OUR DISCONNECTED SYSTEMS TO BRING EVERYTHING INTO ONE PLACE.

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GIVE YOUR ENGINEERS THE TOOLS TO DO MORE

  • Grow revenue by freeing up time for your people to take on more jobs
  • Get paid faster and boost your cash flow by invoicing in seconds — not days or weeks
  • Reduce operational costs with smart job scheduling and optimised travel routes

DELIVER A WINNING CUSTOMER EXPERIENCE

  • Enhance every customer’s experience with automated job confirmation and updates
  • Make it easy for customers to book new jobs with a secure and intuitive booking portal
  • Grow customer relationships by giving your teams a 360˚ view of every account

DELIVER A WINNING CUSTOMER EXPERIENCE

  • Enhance every customer’s experience with automated job confirmation and updates
  • Make it easy for customers to book new jobs with a secure and intuitive booking portal
  • Grow customer relationships by giving your teams a 360˚ view of every account

SOFTWARE BUILT FOR FACILITIES MANAGEMENT COMPANIES

  • Never miss follow-up work with automatic scheduling and recurring jobs for your PPM contracts
  • Optimise your resources’ time with live data, including signature capture and photos showing full job completion details
  • Simplify compliance with a digital library for schematics, best practice guides and other essential health and safety documents

BOOK YOUR FREE DEMO TODAY TO SEE HOW BIGCHANGE COULD HELP YOUR BUSINESS GROW STRONGER

DISCOVER THE COMPLETE FACILITIES MANAGEMENT JOB SOFTWARE

Win more work, streamline operations and deliver a superior customer experience when you run your business on BigChange’s facility management software.

LEARN MORE

BOOK A ONE-TO-ONE DEMO TODAY

See how your business could grow stronger when it runs on BigChange




MORE ABOUT BIGCHANGE’S
SOLUTIONS FOR THE FACILITIES MANAGEMENT SECTOR

Q.

Yes. With our software, you can optimise hundreds of jobs in bulk by using the intelligent scheduling assistant. The assistant matches engineers to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.

Q.

You can enjoy many benefits by using BigChange to manage your business, including:

  • User-friendly online booking portal that makes it easy for customers to manage their appointments
  • Optimised schedules that save you time and money
  • Complete visibility over your operations for better decision-making
  • Improved customer communications, including marketing emails to increase bookings
  • Mobile application that removes the need for paperwork and admin-heavy tasks
  • Instant invoicing and payments for a healthy cash flow
  • Excellent health and safety features that ensure your business is compliant

Q.

The mobile app gives your engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.

With less paperwork to take up their time, your team can get back to doing what they do best.

Q.

Absolutely, and the best part is that it doesn’t add workload to your team. Keep your customers in the loop about their appointment statuses by sending automated communications. For example, you can send a notification on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a GPS tracking link.

Once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.

Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential customers.

Q.

With our platform, compliance needn’t be a worry. To ensure your operatives are following industry best practices, you can produce mandatory risk assessment and workflow documents that they complete via the mobile app. Operatives won’t be able to fill out timesheets until the health and safety forms are filled out, giving you peace of mind that they’ll carry out all work safely. Plus, you can create a digital library for your schematics and guides for easy reference whenever your team needs them, wherever they are.

Q.

BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.

BigChange

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