Are you tired of losing job details scribbled on damp invoices? Are late payments stalling your plumbing business's growth? Is the stress of juggling engineer schedules keeping you awake at night? Running a plumbing business today means dealing with a mountain of admin that always seems to drag you away from the jobs that actually pay the bills. That’s why we’ve created this practical guide on the best apps for plumbers in the UK.
Think of powerful plumbing apps built for professionals, all-in-one job management suites and essential accounting and communication tools. We cut through the noise to help you find the right digital toolkit for your team, so you can spend less time on admin and more time getting the job done.
Best apps for plumbers in the UK
The following tools represent the top digital solutions available to UK plumbers today, from comprehensive field service management software designed for scaling businesses to focused, high-value utilities for sole traders.
1. BigChange
BigChange is a market-leading, all-in-one job management and field service management platform, purpose-built to handle the complexity of the UK trade sector. It’s highly ranked as one of the best apps for plumbers. BigChange is a single system that unifies every aspect of your plumbing business, from the initial customer enquiry through to final invoicing with high-level reporting features.
The platform is designed to automate your entire workflow, and the benefits for plumbing and heating businesses are proven through customer results:
This single-system approach is designed to professionalise your service levels from end-to-end, making every customer interaction smoother:
"From enquiry to invoicing… service levels improved." - Blackhall Plumbing & Heating
"Customer interaction vastly improved… saves tens of thousands per year." - Omnia Plumbing
For any plumbing or heating business aiming for serious growth and operational excellence, BigChange offers the robust, scalable technology required to succeed in the modern market.
Key features:
- JobWatch Mobile App: Enables your engineers to complete jobs paperlessly, capture signatures, and fill out essential forms and certificates on site, speeding up the entire work cycle.
- Intelligent Scheduling and Live Tracking: Automatically optimises engineer routes and schedules based on location, skills, and traffic, drastically reducing drive time and fuel costs.
- CRM and Financial Management: Provides a 360-degree view of every customer and allows for fast, accurate quoting, invoicing, and integration with popular accounting packages, guaranteeing quicker payment.
- Business Intelligence Reporting: Gives you instant access to operational data, allowing you to identify bottlenecks, track performance, and make smarter, data-driven decisions to boost profit.
Bigchange pricing:
BigChange offers tiered, feature-rich subscription plans designed for mobile workforces.
- Job Management (JobWatch): Starting from £79.95 per office or mobile user per month.
- Job Management Plus: A premium tier providing the full suite of features and often including fully managed rugged tablets, starting from £99.95 per mobile user per month.
2. Joblogic
Joblogic is a dedicated field service management software solution that helps plumbers manage planned and reactive maintenance work. It offers a strong set of tools to handle the complexities of service contracts, assets, and scheduling, making it a powerful plumbing app for managing multiple engineers. Joblogic also centralises back-office functions and field operations, ensuring better job visibility and faster completion times.
If you're looking to turn operational efficiency into actual business growth, discover how to get more plumbing customers with proven strategies.
Key features:
- Workforce Scheduling: Features a drag and drop scheduling board that provides clear visibility of your team, ensuring the right engineer with the right skills is dispatched to the right job every time.
- Engineer App: Allows field staff to access job details, raise purchase orders, capture photos, and complete electronic forms and certificates (like digital job sheets) directly on their mobile device.
- Asset Tracking and Management: Helps you maintain service history and compliance records for customer assets, making planned preventative maintenance (PPM) contracts easy to manage and recurring revenue reliable.
- Customer Portal: Provides clients with a dedicated login to raise new jobs, view the status of ongoing work, and download completed documentation, improving customer service and reducing inbound calls.
Joblogic pricing:
Joblogic charges per user per month, with costs depending on the features you need and the number of users. Plans are billed annually, and a free trial or demo is available to try the platform.
- Standard Plan: from £45 per user/month
3. Commusoft
Commusoft is job management software, focusing heavily on optimising the entire customer journey and lifecycle. It is particularly strong for plumbing businesses that deal with service contracts and complex asset management, by cutting down on admin time and keeping customers coming back.
Key features:
- Customer Journey Management: Automates communications at key stages (booking confirmations, arrival notifications, feedback requests), improving customer experience and professionalism.
- Dynamic Custom Forms: Enables the office or engineers to quickly design and use digital forms, certificates, and job sheets, ensuring regulatory compliance and bespoke data capture are always met.
- Stock and Supplier Management: Helps you track inventory levels and manage supplier purchasing, meaning your engineers always have the parts they need and you never overstock or run out of critical components.
- Fleet Management Integration: Includes simple tracking features to monitor vehicle locations, improving safety, accountability, and the accuracy of estimated time of arrivals (ETAs) for customers.
Commusoft pricing
Commusoft offers flexible plans based on features, categorised as 'Go Paperless', 'Customer Journey', and 'Automation'.
- Bespoke Quotation Required: Pricing is not advertised publicly and requires a direct quotation from the vendor.
4. Tradify
Tradify is a popular job management app built for plumbers, electricians, and other tradespeople. It stands out for its simplicity and ease of use, making it an excellent plumbing app for professionals who want to quickly digitise key aspects of their workflow without the complexity of larger enterprise systems. It is a powerful tool for sole traders and small teams who primarily need help with quoting, scheduling, and invoicing.
Key features:
- Quick Quoting and Estimating: Allows you to build accurate quotes fast, pull in material costs easily, and send them professionally to customers, speeding up the sales cycle.
- Online and Credit Card Payments: Integrates with payment processors to let your customers pay invoices directly from their device, improving cash flow and reducing chasing time.
- Job Status Tracking: Provides a clear overview of every job's stage, from inquiry to invoice paid, ensuring no work falls through the cracks and you maintain full control.
- Accounting Software Sync: Integrates with popular packages like Xero and Sage, ensuring your sales and purchase data flows directly to your accounts, keeping your bookkeeper happy.
Tradify Pricing
- Lite: £34.00 per user per month.
- Pro: £37.00 per user per month.
- Plus: £44.00 per user per month.
5. Gas Engineer Software
Gas Engineer software is a specialist, compliance-focused plumbing app for professionals who handle gas and heating work. Its primary strength lies in creating, storing, and managing digital safety certificates (Gas Safety, Landlord, Service, etc.) quickly and easily in the field.
Key features:
- Digital Certificates and Records: Generates and stores professional, compliant digital Gas Safety, Electrical, and other certificates, removing the need for paper pads and ensuring legal requirements are always met.
- Scheduling and Automatic Reminders: Allows you to schedule jobs and set up automatic service reminders for clients, generating future revenue from repeat business and appliance servicing.
- Customer History: Keeps a detailed record of previous jobs and certificates for every customer, ensuring engineers arrive on site with all the necessary context.
- Financial Integration: Offers integration with major accounting platforms like Xero and QuickBooks in its top tiers, bridging the gap between field work and financial record keeping.
Gas Engineer Software Pricing
- Starter Plan: £19 per month (focus on records and certificates for a single user).
- Core Plan: £25 per month per user (adds quoting, invoicing, and job scheduling).
- Full Plan/Premium: £32 per month per user (includes integration with accounting packages like Xero and QuickBooks).
6. Route4Me (Route Planner)
While not a dedicated field service management platform, Route4Me is an essential utility among plumbing apps for any business that runs multiple appointments or engineers a day. It is a dedicated route optimisation tool that uses algorithms to find the quickest, most efficient sequence of stops, saving significant time, fuel, and wear and tear on vehicles.
Key features:
- Multi-Stop Route Optimisation: Takes a list of addresses and instantly calculates the best route, drastically cutting down on driving time and allowing engineers to complete an extra job or two daily.
- Mobile App Access: Provides the optimised route directly to the engineer’s phone, complete with turn-by-turn navigation and real-time updates.
- Destination Status Marking: Allows engineers to mark stops as visited or not visited and add notes, providing back-office staff with real-time progress updates.
- Territory Management: Helps businesses efficiently define service areas and assign jobs, ensuring your engineers are working in optimal zones.
Route4Me Pricing
Flexible subscription plans tailored to individual drivers and businesses. All plans include a 7-day free trial. Offers customisable packages for advanced features.
- Free Plan: £0/month (up to 10 stops per route, expires in 7 days)
- Mobile Only Plan: £4.99/month or £49.99/year (unlimited stops per route)
- Mobile + Web Plan: £9.99/month or £79.99/year (includes mobile app and web platform access)
7. Clear Books
Clear Books is a simple, cloud-based accounting software solution specifically aimed at UK small businesses and sole traders. For plumbers who handle their own finances or work closely with an accountant, this tool is vital for keeping financial compliance easy and stress-free.
Key features:
- UK VAT and MTD Compliance: Ensures your business meets all the latest HMRC requirements, especially for Making Tax Digital (MTD) for VAT, avoiding fines and complex paperwork.
- Invoice and Quote Creator: Allows you to create and send professional, branded invoices and estimates quickly, helping you get paid faster.
- Bank Feeds and Reconciliation: Automatically connects to your bank account, speeding up the process of reconciling transactions, saving hours on manual data entry.
- Construction Industry Scheme (CIS) Management: Offers the necessary tools to manage and file CIS returns accurately.
Clear Books Pricing
Offers three core plans:
- Free Plan: £0/month – Basic invoicing, MTD income tax updates
- Small: £15/month – Sales & purchase tracking, customizable invoices
- Medium: £31/month – Adds MTD VAT, purchase orders, CIS reporting
- Large: £41/month – Full features including project accounting and multi-currency support
8. WhatsApp (Communication)
For the modern plumber, the free-to-download WhatsApp Business app is a powerful communication tool. It allows small businesses to interact with customers personally and professionally, meeting client expectations for quick responses. It’s perfect for sending quotes, confirming appointments, and sending quick status updates.
Key features:
- Business Profile: Creates a professional digital storefront, including your company name, location, opening hours, and service catalogue, building trust with potential clients.
- Quick Replies: Allows you to save frequently sent messages (like pricing details, account numbers, or "I'm on my way" notices), speeding up communication time and maintaining consistency.
- Labels: Enables you to organise and categorise chats (e.g., 'New Customer', 'Awaiting Payment', 'Job Complete'), ensuring no enquiry or follow-up is forgotten.
- Automated Greetings and Away Messages: Sets professional boundaries by instantly responding to customers outside of hours or when you are busy on a job, managing expectations effectively.
WhatsApp Business Pricing
Free to download and use, making it a zero-cost tool for small plumbing businesses and sole traders.
Key features to look out for in service software
With the right technology, your entire team has exactly what they need the moment they pick up the phone or arrive on site. Your clients get a better experience and never have to repeat information. In short, it’s a win-win worth exploring.
But there are features to keep in mind as you are evaluating different options, including:
- Smart Scheduling and Dispatching: The ability to automatically and dynamically schedule jobs based on location, engineer availability, and traffic conditions. This directly affects how many jobs you can complete daily.
- Mobile App: Must be user-friendly, work offline, and allow for the completion of all necessary paperwork, including certificates and payment collection.
- Live Tracking: Should provide real-time ETA updates to customers, reducing 'where are you?' phone calls.
- CRM and Communication: A central customer database that stores all history, quotes, invoices, and correspondence. Improving communication between the office and the field.
- Quotation and Invoicing: The capacity to quickly generate accurate quotes that convert and send professional, prompt invoices to secure faster payment and improve cash flow.
- Business Intelligence: Tools and reporting that translate raw operational data (like job profitability or first-time fix rates) into actionable insights, helping you optimise your pricing and service efficiency.
🔎 Take a look at BigChange’s platform for heating, plumbing, and renewables businesses to see how we can support you with all these key features.
Choose the best plumbing app for your business
Plumbing is moving fast, and the right plumbing apps can save you hours every week. We’ve highlighted solutions like BigChange because they give you one place to track jobs, manage your team, and keep customers updated, all without drowning in paperwork.
If you want to stop juggling multiple apps and actually get time back in your day, choose a plumbing app built for professionals. BigChange puts scheduling, job tracking, and team management under one roof, helping UK plumbers work smarter and grow without the stress.
See how it could change the way your business runs. Request a free, tailored demonstration of BigChange today.
