Revolutionise your catering equipment services with BigChange

Greater efficiency, better customer service

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Trusted by
Trusted by
Food and catering
 businesses every day
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Optimise catering equipment service operations

  • Smart job allocation - Efficiently assign engineers to catering equipment breakdowns and maintenance tasks based on skills, location, and real-time availability, minimising response times and kitchen downtime.
  • Intelligent route planning - Optimise engineer routes to reduce travel time and fuel costs, saving an average of 30 miles per van per day.
  • Mobile stock management - Track critical catering parts and equipment in real-time, ensuring engineers always have the right components for every kitchen repair job.
  • Win more catering equipment contracts

  • Professional on-site quoting - Generate detailed, branded quotes for commercial kitchen installations or equipment upgrades whilst on-site, increasing your chances of securing contracts immediately.
  • Transparent service reporting - Automatically create comprehensive reports showing response times, resolution rates, and equipment histories, giving clients confidence in your service quality.
  • Multi-site contract expertise - Demonstrate your capability to manage large-scale catering equipment contracts across multiple locations, from restaurant chains to university campuses.
  • Ensure food safety compliance and equipment reliability

  • Digital safety checks - Integrate mandatory food safety and equipment checks into every job workflow. Ensure all catering installations and repairs meet hygiene standards before sign-off.
  • Automated maintenance scheduling - Set up custom reminders for routine equipment servicing, ensuring all commercial kitchen appliances receive timely maintenance to prevent breakdowns.
  • Centralised documentation management - Securely store and easily access vital documents such as equipment manuals, service histories, and hygiene certificates. Provide clients with digital copies instantly, enhancing your professional credibility.
  • What our customers say

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    Frequently asked questions

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