Efficient, paperless job management
Get the right people to the right job, every time
Track fleet and resources in
Win more work and get closer
Quotation to Invoicing
Get paid faster, control costs and boost profits
Data and reporting to help your business grow
FIELD SERVICE MANAGEMENT SOFTWARE TRUSTED BY GROWING FIELD SERVICE BUSINESSES
SUPERCHARGE YOUR BUSINESS GROWTH
Job status & vehicle tracking
When your operations run on BigChange’s job management app, you can track the progress of every job against your schedule as well as keep every vehicle in view with our hard-wired or plug-and-go vehicle tracking solutions.
Create and send professional, branded quotes and proposals that customers can review and accept online. Follow-up with automated emails to increase your win rate.
Intelligent scheduling assistant
Optimise your resources by intelligently allocating teams, assets and vehicles to jobs on BigChange’s job scheduling software. Our scheduling assistant uses real-time data to account for location, traffic information, job constraints and vehicle type. As a result, you can lower the costs of scheduled and unscheduled work whilst delivering a winning customer
experience every time.
Our job management software enables you to check the availability and location of parts and equipment in real-time. Once identified, you can allocate stock directly to jobs or service contracts so your field-based teams are never waiting for equipment to arrive.
Give your customers more control with a user-friendly, online portal that makes it easy for them to request, book and manage their appointments at their convenience. Plus, track job progress live and download job cards and invoices when work is complete.
Drive customer loyalty with automatic service reminders. Fully branded reminders
are sent by email or text message at just the right moment before a service,
inspection or maintenance item is due. Your team also get alerts to contact
customers to secure repeat bookings. Helping drive your sales forward.
You can run BigChange on any Android or iOS mobile device, including smartphones and tablets. This means you can use hardware you already own. Or, if needed, choose our state-of-the-art tablets which come packaged with tough rugged cases, a data-only SIM, a 0.5GB data allowance, Co-Pilot HGV navigation, warranty and remote technical support.
It’s easy to connect BigChange to Sage or Xero so your team only ever has to enter financial data once. If you use QuickBooks or other accounting software, our job management app offers a download facility so you can easily upload and match transactions.
See your cash flow transformed with our field service invoicing software, which enables your field-based teams to invoice jobs immediately. Proof of service or delivery captured via e-signature on the BigChange Mobile App means no more waiting for paper forms to be returned to the office.
JOBCARDS AND CERTIFICATES
BigChange automatically generates job cards and certificates ready to share with customers by email. Easily customise what needs to be included and add your business’ branding and logo. Our job management software also offers a custom design service for more sophisticated or bespoke designs.
GROWING STRONGER WITH BIGCHANGE
BOOST TO BUSINESSGROWTH
“BigChange has made our business more efficient, increased productivity and helped us win more work thanks to the enhanced service we now offer customers.”
INCREASE IN WORKFORCEPRODUCTIVITY
“BigChange has allowed us to streamline our operations. Technicians are self-sufficient, there are fewer wasted hours and productivity is already up by 20%.”
INCREASE IN CUSTOMERSERVICE RATING
“BigChange has transformed how we work; with everything in one place and live information at our fingertips we’re more responsive and have increased contract win-rates.”
ALL-IN-ONE PLATFORM DESIGNED TO BOOST BUSINESS GROWTH
BUILDING MAINTENANCE &
Get real time visibility of your field engineers to increase productivity and grow the capacity of your building maintenance business to win more work.
Streamline how you manage jobs to reduce admin, control costs and increase profitability as your plumbing and heating business grows.
Manage scheduled and urgent jobs more effectively and boost the cashflow of your electrical contracting business with instant invoicing.
Simplify compliance by digitally storing certifications and other records in a single, secure and easy to access system.
EXPLORE SOLUTIONS FOR YOUR SECTOR
THE REVIEWS SPEAK FOR THEMSELVES
Our job management software is loved by facilities management, building maintenance, plumbing, electrical and other field service businesses across the UK.
BOOK A ONE-TO-ONE DEMO TODAY
See how your business could grow stronger when it runs on BigChange
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