We use cookies, which are small text files, to improve your experience on our website and to show you personalised content. You can allow all or manage them individually.

Meet your AI
Marketing Employee

Delight is the expert AI customer marketing agent built for the trades. It connects to your BigChange customer and job data to drive revenue by reactivating past customers, following up on open quotes, and turning your existing customer base into more booked jobs — automatically.
Save £5 for every £1 spent
11% less drive time per job
25% less back-office admin
Job duration 9.2% less on average

Stop Chasing New Leads. Start Getting More Work From Customers You Already Have.

Relying on past customers to call you back leads to low repeat job rates and increased dependence on expensive inbound marketing. Acquiring a new customer can cost up to 25x more than retaining an existing one.

Delight removes the guesswork by automatically identifying and re-engaging your existing customers—helping you generate consistent work for a fraction of the cost of hiring a customer marketing manager.

Drive Revenue and Profit

Delight isn’t an email tool—it’s your AI customer marketing agent. It sits on top of your BigChange data, finds revenue opportunities, and acts on them automatically—like a full-time marketer at a fraction of the cost.

Automated & AI Powered

Launch personalised outreach instantly. Delight uses AI and real service history to deliver relevant messages that feel personal—without time-consuming manual follow-up or generic email blasts.

Maximise ROI

Track every lead, quote, and job generated. See exactly how outreach turns into revenue, so you can invest with confidence and maximise return.

AI Powered Outreach

Automatically create on-brand, personalised messages tailored to each customer's job history, assets, and service records. Every message is 1:1 — no bulk blasts, no generic templates.

Intelligent Revenue Opportunities

Surface cross-sell, asset, and service opportunities by reviewing each customer's service history, job records, and assets — so your customers discover everything you offer.

Automated Follow-up

Automatically follow up on expired quotes and past jobs until they close or die. No more revenue slipping away because nobody had time to chase it.
Seasonality & Demand Balancing
Use seasonal data and BigChange insights to balance and smooth your services demand curve throughout the year, ensuring your resources are matched to customer needs.
Dashboard & ROI Tracker
See exactly how outreach leads to quotes, booked jobs, and real revenue — so you know exactly what's working.
Simple Setup, Zero Maintenance
Go live in 30 minutes. No marketing expertise required, no ongoing configuration — Delight runs automatically in the background, actively driving new revenue opportunities while your team focuses on the work.
Seasonality & Demand Balancing
Use seasonal data and BigChange insights to balance and smooth your services demand curve throughout the year, ensuring your resources are matched to customer needs.
Dashboard & ROI Tracker
Make it easy for engineers to reach hard-to-find locations that don’t appear on regular maps. Seamlessly managed with What3words integration.
Simple Setup, Zero Maintenance
Go live in 30 minutes. No marketing expertise required, no ongoing configuration — Delight runs automatically in the background, actively driving new revenue opportunities while your team focuses on the work.

Success Stories

By re-engaging customers already in our system, we generated a 33X return on investment and unlocked an additional 15% in revenue — without adding headcount.

Randy Horon

Owner & General Manager, Vegreville Plumbing & Heating Ltd

Related Success Stories

thumbnail
Window Cleaning

Dutchman Window & Cleaning: £180k in New Revenue by Smoothing Seasonal Demand

Discover how Dutchman Window & Cleaning generated over £180k in new revenue and 419 jobs by using Delight to re-engage dormant customers automatically.
thumbnail
Property Management

Hub Property Care: Turning Dormant Data into Real Jobs with 70% Open Rates

See how Hub Property Care used Delight to re-engage dormant customers, achieving 70% open rates and driving new jobs through automated, personalized outreach.
thumbnail
Security

How Proguard Unlocked up to £80k in Monthly Revenue by Activating Existing Data

See how Proguard Protection Services boosted customer outreach to 54% and unlocked up to £80k in monthly revenue using Delight to activate existing data.