On World Creativity and Innovation Day, we want to recap some of the latest features we’ve launched and share a few ideas on how we’re making the BigChange platform even better.
We haven't slowed down since achieving a Queen's Award for Innovation in 2020. In the last year, BigChange has continued to release new tools and functions that free our customers from endless paperwork and administration, and make their businesses even stronger:
- Working with What3Words, we added a powerful new location tool that helps achieve more precise planning and arrival times - saving valuable hours every week.
- We created more options and customisations for document templates, helping you to showcase your business and brand the way you want.
- We’ve added alert options for expenses requests, flagged items and stock levels, giving new visibility over key business tasks.
Jason Nash, our Head of Product, has picked out three areas we’re looking to improve even further.
1. Switch more easily between functions
We know that one chat with a customer might mean using lots of different parts of the BigChange platform. You might need to record a new contact, estimate job costs, quote, and log sales opportunities.
We're making it easier and faster to flick between functions and make sure the ones you need most often will be available front and centre.
2. Making BigChange even better on mobiles
Starting with the new look Customer Portal, we're improving layouts to fit smaller screens better. We'll be focussing on reducing the number of key clicks do get things done, and also hiding valuable but less frequently used functionality in advanced settings menus. And we'll be making it easy for you to create processes, record vital information and make adjustments quickly.
3. Making business improvement easy with data
Organisations using BigChange automatically generate considerable data that can inform ways of doing things better. We want to make it easier for you to see and use that data to drive continuous improvement in areas such as workforce deployment, customer experience and sustainability.
Let us know how we can help
We’re always looking for customer feedback to make BigChange work even better for you.
Get in touch with Jason Nash, our Head of Product, at jason.nash@bigchange.com or through the Ideas Portal, where you can share product suggestions and vote for those you'd like most.
World Creativity and Innovation Day was founded to show that powerful, new ideas can come from anywhere. At BigChange, we’re all ears.
