The hottest issues in fire and security– and how BigChange helps you deal with them

May 18, 2022

After three years, fire and security expos are back. We can’t wait to get out and meet the firms at IFSEC and FIREX International at ExCeL London from 17th - 19th May. Come and visit BigChange at Stand F1845 on the FIREX exhibition floor.

We’ll be offering live demos and showcasing our award-winning job management platform, which is helping security and fire firms to grow stronger across the UK.

In this article, we’re picking out the hottest topics we expect to dominate discussions at IFSEC and FIREX International 2022.

Managing spaces smarter in the age of hybrid working

The verdict is still out on the future of the office, as many businesses continue to explore the role of homeworking. Empty properties have driven a rise in the need for reactive monitoring services and emergency callouts at fire and security firms.

To meet the demand in unplanned property checks, smart routing from BigChange works out the best possible scheduling for service engineers. The system assigns the most appropriate responder automatically, based on a real-time understanding of their location and expertise.

This approach helps fire and security firms improve response times, overall business efficiency, and profit. For Dundee-based Securitay, it helped them meet a 30% increase in demand without taking on more staff.

Balancing speed and compliance

Compliance is sure to remain central in discussions at FIREX 2022. Businesses will be looking for software that helps them stay safe and within the rules while streamlining their operation.

With BigChange, inspections, risk assessments and other regulatory documents are all stored on the same platform. Engineers can be required to fill out ‘no-checks, no-start’ forms digitally using the mobile app.

It means engineers can spend more time doing what they do best without cutting corners or managing lengthy, complex worksheets.

Trustee Fire and Security saw productivity gains of around 25% across its office and field-service operations after cutting out paper-based processes.

Attracting the next generation of fire and security specialists

Training up the next generation of specialists is a challenge that firms need to address in the face of a capacity crunch. Some of the best will be among the 36 apprentices representing IFSEC and FIREX’s Engineers of Tomorrow, who will compete in a live installation challenge at this year’s expo. These engineers of tomorrow are used to digital tools; the businesses best placed to attract them have moved on from paper-based working.

We're looking forward to discussing how BigChange can help with these challenges and many more when we exhibit. Visit BigChange at Stand F1845 on the FIREX floor.

The event is free; you just need to register for a ticket ahead of time. We hope to see you there.

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