#1 Job Management Software: A Look Inside BigChange’s Job Management Tool

Ann F Dewar
June 26, 2023

In the fast-paced, technology-driven world of field service management, efficiency is king. It's the lifeblood that fuels growth, powers productivity, and drives success. 

And when it comes to operational efficiency, nothing quite compares to a robust job management software.

Enter BigChange, the undisputed leader in this space. BigChange leads with unparalleled expertise, cutting-edge technology, and a relentless pursuit of innovation.

You can join us as we take a look under the hood to find out more.

Why job management software matters for field service businesses 

Field service businesses often grapple with complex job workflows that demand meticulous management. From tracking jobs as they move through the business to dispatching engineers, and managing inventories, to billing clients. All while meeting compliance. The sheer multitude of tasks can become a logistical nightmare.

This is where the magic of job management software comes into play. 

By seamlessly integrating all these disparate tasks in one place, it significantly boosts operational efficiency and productivity – meaning no more mountains of paperwork or juggling multiple software tools.

Communication and collaboration, critical to any field service operation, also get a significant boost. With all team members on the same page, service delivery becomes a coordinated, well-oiled machine, enhancing client satisfaction.

Customer portal with JobWatch

Likewise, one of the standout benefits of job management software is the ability to track and monitor job progress in real-time. With a single glance, managers can view job statuses, track engineers locations, and even manage inventories.

Moreover, the software brings the financial aspects of job management under its wing. Streamlined invoicing, real-time cost tracking, and financial reporting alleviate much of the administrative burden, allowing you to focus on what truly matters: growing your business.

Introducing BigChange’s job management platform 

As one of the pioneering solutions in this arena, BigChange's job management software comes packed with powerful features and functionalities designed to supercharge your field service operations.

From centralised job scheduling and planning to managing your mobile workforce with GPS tracking, BigChange ensures every aspect of your job management is under control. Which means you can say goodbye to missed appointments, double-bookings, and unutilised resources.

Instant invoicing with JobWatch

The software also enables you to replace your paperwork with digital forms and checklists for easy data capture. This not only reduces paperwork but also minimises errors and speeds up data processing.

Plus, with integrated invoicing and financial management with Xero and Sage, BigChange ensures your finances are always in check and you only have to enter data once. You can quickly and easily generate quotes and invoices, track costs accurately, and financial reporting becomes a breeze.

And what would a modern job management software be without robust reporting and business information? BigChange presents your data in both visual dashboards and detailed reports, giving you real time insight into your business in a format that suits you.

One of BigChange's biggest draws is its scalability and flexibility. It caters to businesses of all sizes and can flex to your specific business needs, making it a favourite among small-to-medium companies and large businesses alike.

The BigChange difference 

What sets BigChange apart in the crowded job management software market? For starters,  there are over 235 features built specifically to help field service businesses, these are some of the most-used features:

Our industry-leading customer support and onboarding process ensure a smooth transition for businesses. 

Plus, the platform boasts an intuitive user interface designed for ease of use, meaning even the least tech-savvy individuals can navigate the software with ease.

Find the location of your engineers with the JobWatch platform

And there’s more! BigChange is committed to continuous innovation, regularly updating its software based on customer feedback to stay ahead of the curve.

But don't just take our word for it. 

Numerous success stories and case studies attest to the transformative impact BigChange's software has had on businesses, leading to significant improvements in efficiency, customer satisfaction, and growth.

Here’s just a couple of success stories that show the BigChange experience:

📢ASE Autogate is saving time, money and the environment 

ASE Autogate has reduced its reliance on resource and time intensive paperwork by 50% using BigChange and has also saved money by consolidating the management of its field operation into one easy to use, integrated solution. Here’s what Simon Field, Director at ASE Autogate had to say:

“No job is the same and therefore no day is the same but using BigChange we can capture, record and share time and business critical intelligence, ensuring everyone is up to speed and informed, from engineers, through to support staff and management, to the end client.”

You can read more about this case study here.

📢CDC Draincare doubles productivity with BigChange

CDC Draincare has expanded significantly since introducing new technology from BigChange.  The job management system has replaced a number of disconnected systems with a single platform that provides real-time visibility of all jobs nationwide, across different businesses and office locations.  Here’s what Simeon Turner, Group Operations Director at CDC had to say:

“We’ve doubled the number of jobs we do nationwide but with BigChange automation, we’ve not had to increase staff to manage the extra workload. So, we’re probably twice as productive in the office. And through better scheduling and resource allocation, we’ve increased field service productivity by about 20% since introducing BigChange.”

You can read more about this case study here

Supercharge your field service business 🚀

The power of job management software in revolutionising field service businesses is undeniable. It is a catalyst for improved efficiency, seamless collaboration, real-time tracking, and streamlined financial management.

In BigChange's job management tool, these benefits are not just promised—they're delivered. 

It's a tool designed to support your business's growth, streamline your operations, and boost your customer satisfaction levels.

Ready to experience the BigChange difference for yourself? 

Take the first step towards a more efficient and productive field service operation. Try BigChange's job management software today, and join the ranks of businesses that have found their edge with us.

Your BigChange awaits:Talk to an expert to request a demo or reach out for more information. 

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