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Ficep, the supplier of structural steel and plate fabrication equipment, has deployed the latest mobile technology as part of a real-time management system that has transformed customer service. Supplied by Leeds-based BigChange, the cloud-based mobile resource management system sees Ficep field services engineers equipped with tablets that synchronise in real time with central systems as […]
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Thetford International has deployed a mobile service management system equipping field service engineers with tablets connected in real-time to central management systems. The cloud-based system from BigChange has allowed the Norfolk-based manufacturer of waste compactors to switch to paperless working to improve efficiency, productivity and customer service. Established for 50 years, Thetford International is a […]
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Gartec, the UK’s leading supplier and installer of passenger platform lifts, has transformed its business with a single IT system that provides end-to-end digital working, eliminating paperwork using mobile devices. With the 5 in 1 system from BigChange, Gartec field service engineers use smartphones or tablets connected in real-time to cloud-based software that manages the […]
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Bobst, the global packaging equipment and services company, has introduced the latest mobile workforce management technology from BigChange to improve its customer service offer. The app-based system has eliminated traditional paper timesheets and Bobst Technicians and product specialists now manage all work activities and travelling time on their smartphones. The workforce app links in real-time to the […]
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Waste and Recycling machinery leader Blue Group rolls out BigChange Mobile Workforce Management technology, fully integrated with SAP Business One. Blue Group, leading specialist provider of materials processing equipment for the quarrying and waste recycling industry has implemented BigChange’s 4-in-1 Mobile Workforce Management Platform across its Service division. The all-in-one system is fully integrated with […]
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A FANTASTIC MILESTONE, BigChange customer BOBST is embarking on this anniversary with its sights focused firmly on the future. From autumn 2015 to autumn 2016 it will hold a year of events running under the motto “125 YEARS: FOR THE NEXT GENERATION”. BOBST has chosen this slogan first of all to thank its customers who […]
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