Job scheduling software

Through the use of a whole host of job scheduling tools, job scheduling software brings computer power to your job allocation. It calculates the most cost-effective routes and considers constraints such as side access vehicles or 2 person teams.

When your supplier also offers a job scheduling app, it makes things even slicker. Drag and drop scheduling makes it easier to assign tasks to your field team right away. You can even transfer job sheets and documents.

In traditional manual scheduling, you are heavily reliant on personal knowledge. That's true whether you're using a paper system or a mixture of paper, cards and spreadsheets. You might have job schedulers who know who are the best people for specific jobs or which engineer a customer prefers.

However, there is a problem with this. Although it can work well for a new business, just starting with a small team, it simply isn't scalable. Additionally, you are reliant on your job schedulers not being sick, retiring or leaving.

Job scheduling software is the complete opposite of this approach, giving you consistent results based on actual data. Not only is it scalable but it means that you eliminate human error, boosting your customer satisfaction rates.

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We designed our job scheduling software with the customer in mind. Not only have we made it easy to schedule jobs but linked this function to all the rest of your system. That means that you can check customer histories in the CRM, see full job histories, financial docs and more.

A customer portal links you to your customers, letting them access information about their account and jobs. They can see the status of jobs and financial documents as well as job cards. They can crucially also request jobs, together with any constraints and preferred times and dates. This means fewer phone calls and happier customers.

Our excellent onboarding team will assist you to start using our job scheduling software efficiently and quickly. We offer video courses via BigChange University that allow you to upskill employees and initiate new starters. Our Help Centre is full of how-to guides and videos to help with anything you may need reminders on.

We also offer a dedicated customer success manager for your account and 24/7 technical support via our RoadCrew department.

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The BigChange job scheduling software is part of an all-in-one job management system and includes a mobile app.

That means that your road crew have instant access to documents, including job cards, job histories, risk assessments and so on.

Additionally, it means that they can schedule jobs for themselves. Perfect for instances where they finish a job early or someone asks them to do an extra job whilst on site.

The addition of a job scheduling app also provides instant receipt of job cards, allowing for faster invoicing.

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