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    Plan, schedule, dispatch logo

    Plan, schedule & dispatch

    HIGH PERFORMANCE
    ON SCHEDULE

    https://www.bigchange.com/wp-content/uploads/2021/02/plan.svg

    To get the right resource to the right place every time, the BigChange system helps you work around constraints such as time, tools required and vehicle attributes. Create new work-orders and appointments, then allocate them to your people or send direct to vehicles.

    INTELLIGENT SCHEDULING ASSISTANT

    • Our scheduling assistant guides you to the perfect resource for each job
    • Account for location, traffic information, job constraints and vehicle type
    • Real time data
    • Respond fast and optimise travel distance
    • Lower costs, faster resource deployment and less speeding as jobs are spaced out properly
    • Improve productivity
    ARRANGE A DEMO TODAY
    Intelligent scheduling assistant example
    Optimise jobs example

    OPTIMISE HUNDREDS OF JOBS AT A TIME

    Increase your profit by minimising your travel time and overall ‘cost to serve’.

    MANAGE UNSCHEDULED JOBS

    Create rules for unscheduled jobs and automatically allocate them to your custom categories.

    PRICING, RATES AND RATING TABLES

    Custom pricing models for each job type, with customer-specific prices and rating tables.

    ASSIGN ITEMS DIRECTLY TO JOBS & BOOST YOUR FIRST TIME FIX

    Check and assign parts and equipment availability, plus stock levels, in multiple locations.

    BUILD WORKFLOWS WITH EASE

    • Create step-by-step workflows that mandate work against your standard processes
    • Capture custom information, such as photos, barcode scanning and text
    • Speed up data capture with Optical Character Recognition
    • Create and share electronic certificates, reports and job cards instantly

    AUTOMATIC JOB CONFIRMATIONS AND ETA TEXT MESSAGES

    Automated alerts via email and text message; plus an ETA and turn-by-turn tracking of your vehicles.

    Automatic text message updates

    SAVE TIME, BOOST EFFICIENCY

    • Book recurring jobs with ease with different timeframes for job repetition
    • Keep your office and field team informed by attaching files and images to a job
    • Create work orders for your subcontractors, and add subcontractor licenses
    • Allocate and track multiple resources on a single job by setting up a main resource with assistants
    • Tooltip alerts help you head off potential issues
    • Multiple ways to view your jobs make it easier to see progress in real time
    • User-friendly drag-and-drop interface
    • Alerts to jobs with specific Service Level Agreements, so these are prioritised
    • Every work order in one place, logged against account, contact, asset or equipment
    • Detailed audit trail breaks down every action for a complete record
    • Job Hints offer the opportunity to maximise efficiency by advising when jobs may tie in with other local jobs
    Example of booking recuuring jobs
    Job weather forecast on laptop

    Job weather forecast

    For those jobs that can be affected by weather conditions, it can be handy to know if it might get in the way whilst you are planning the job. To help you plan ahead, we’ve introduced a weather forecast as part of BigChange scheduling. When you’re creating a job, a weather icon will appear once you enter the location, giving you a five-day forecast for that site in three-hour increments. Then, once the job is scheduled, click again for a forecast of the exact time and date booked in.


    Discover the difference
    bigchange can make to
    your business.

    ARRANGE A DEMO TODAY

    BigChange

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