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HSS Hire

Hire

The simple way to manage every hire,
better customer service

BigChange makes life a lot simpler for hire companies.

Whatever your business, be it plant hire, loo hire, equipment hire or any other hire, BigChange makes it easy to manage your business across multiple sites, day-in, day-out. Our solution tracks every hire with a receipt of job instruction, electronic proof of collection/delivery, pre/post hire checks with photos, site servicing and health & safety procedures. And for your Drivers, electronic time sheets, daily vehicle walk around checks and they can be guided to the site for a timely drop-off, never having to return to the depot for forgotten paperwork.

JobWatch running on a laptop, organising mobile workers.
RMS employee using a BigChange mobile device

“The way BigChange effortlessly handles the complete workflow from initial logging of an enquiry, job scheduling and issuing of worksheets through to real time reporting and invoicing, will transform our business. In fact I would describe this end to end visibility of business critical intelligence as a game changer!” 

Laptop example of 5-in-1

SEE THE DIFFERENCE BIGCHANGE CAN MAKE TO YOUR BUSINESS, CONTACT US FOR A DEMO

Our 5-in-1 Solution

  • Back office & CRM
  • Job scheduling
  • Vehicle and asset tracking
  • Mobile workforce app
  • Network
Contact us for a demo

SUPPORT YOUR MOBILE WORKFORCE, STRENGTHEN YOUR CUSTOMER RELATIONSHIPS

BigChange makes life easier at every stage of the job

  • Rugged tablets enable engineers to complete all checks and paperwork digitally
  • The mobile workforce app offers a handy library of procedures and equipment manuals
  • GPS directs drivers to the site for drop-off via the best route
  • Your office team see the exact location of vehicles in real time
  • You can provide customers with an accurate ETA
  • Time-stamped, georeferenced photos prove evidence of arrival and record damage
  • All job data is immediately available online to your office and customers
  • Servicing and maintenance is handled through a centralised portal
Example of rugged tablet

Viewing a file on a job tablet

Viewing a file on a job

The BigChange File Library gives you the freedom to share documents between your office and field team – as well as the control to choose who sees each file. You can upload whatever documents you need, including company policies, trade body certificates, user or installation guides and any site specific documents. But what makes our library really different is that you can display a file as part of a job and JobWatch will automatically save the date and time it was viewed, making it perfect for documents such as Risk Assessments.

“In the equipment rental industry availability is key and BigChange gives us a level of visibility that we simply lacked before – we can now get equipment back much more quickly. This is boosting utilisation and we are doing over 30 percent more deliveries and collections a day.” 

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Job weather forecast on laptop

Job weather forecast

For those jobs that can be affected by weather conditions, it can be handy to know if it might get in the way whilst you are planning the job. To help you plan ahead, we’ve introduced a weather forecast as part of BigChange scheduling. When you’re creating a job, a weather icon will appear once you enter the location, giving you a five-day forecast for that site in three-hour increments. Then, once the job is scheduled, click again for a forecast of the exact time and date booked in.

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SAFE SIGN-OFF

Our NoTouch Signature feature allows customers to sign off work remotely or at a distance – crucial when essential service work has to be completed while maintaining social distancing.

Sensitive Data, Stored securely logo

Sensitive Data, Stored securely

Our cloud-based technology means that you can keep all your sensitive data – and your customers’ details – safe and secure; while making it fully available to everyone who needs legitimate access Keep yourself compliant with our GDPR consent management feature.

Form options on tablet

Standard forms, plus custom options

BigChange offers an extensive suite of form templates for all your (paperless) paperwork. As well as standard industry forms, you can generate custom forms using our online document template builder or our Microsoft Word add-in. We also offer a service to create custom reports and documents for you where we can match existing paper-based layouts including your company’s specific brand identity. With the BigChange Template Builder you can create:

  • Job cards
  • Quotations
  • Estimates
  • Certificates
  • Equipment inspections
  • LOLER Certificates
  • PUWER Certificates
  • Waste transfer notes

“The technology is driving us towards a 15% reduction in transport costs and we’re realising significant fuel savings thanks to dynamic routing and improved driver behaviour.” 

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BigChange

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