A Paperless Platform for your whole Business
Save valuable time and stay connected to every aspect of your business with JobWatch. Our innovative cloud-based technology helps you track and control every single job – all backed by our dedicated expert support.
In official recognition of the company’s efforts, in 2020 we were extremely proud to be awarded a Queen’s Award for Enterprise: Innovation, one of the highest business honours in the UK. This was awarded for our contribution to international trade, innovation, sustainable development and promoting opportunity.
MANAGE CUSTOMER CRM
A 360˚ view of every account, contact, site and contract for more effective, targeted CRM.
PLAN AND SCHEDULE JOBS
Create new work-orders and appointments, then allocate them to your people or send direct to vehicles – all while you have complete oversight of every job.
BigChange keeps all your assets in view with live tracking. Know where your people are, when they’ll arrive onsite, and when they’re on the way to the next job.
MANAGE MOBILE WORKING
JobWatch, our mobile workforce app for iOS and Android sets your mobile workers and office free from paper trails. Sharing data and documents with a tap of the screen.
Our secure online booking portal enables your customers to make new job requests, view progress live and even download job-cards.
“The BigChange technology has put us in another league and has made the customer experience completely seamless. It has empowered the entire service team and gives us true real-time visibility into the KPIs that are fundamental to successful service delivery.”Bence Coachcraft