YOUR DAY, YOUR WAY, WITH THE UK’S FAVOURITE
JOB MANAGEMENT SYSTEM
CHECK ON NEW CUSTOMER ENQUIRIES
and grab a coffee to go
Schedule today’s new jobs
CHECK THE LIVE VEHICLE TRACKING
whilst I grab a quick breakfast
ADD A NEW ENGINEER TO THE SYSTEM WITH EASE
so they’re setup for success
CHECK THE STATUS OF OUR SALES OPPORTUNITIES
it’s gonna be a record month
Take the office dog for a walk
Phone alert to say a driver has been speeding.
Ping a warning message straight to their tablet
QUICKLY FIND THE NEAREST ENGINEER TO A LOCATION
after an urgent repair job comes in
INVOICES SENT OUT AS SOON AS WORK IS COMPLETED
a real boost to our cashflow
CHECKED JOB PERFORMANCE
and had a cheeky biscuit (or 2!)
END THE DAY WITH A QUICK LOOK AT REPORTS
and schedule a WIP report for tomorrow’s meeting
SYNC WITH SAGE OR XERO
GYM AND NETFLIX
start my timesheet
and grab a cuppa!
Take a look at today’s jobs
before completing a vehicle check
LOVE THE INTEGRATED SAT-NAV
Office SENT through an emergency call out.
Good thing I checked the job history.
Stop at supplier to pick up a specialist part needed and add it to the job.
Arrive on site and complete a risk assessment
view the site plan sent by the customer in the file library
worksheets manage my work step by step
Takes me through the job step-by-step, so easy to complete.
took a photo to complete the job
Customer signs off the job and is relieved that the machine’s back up and running.
Definitely ready for lunch
It seems a long time since breakfast
Next job isn’t on the map yet, so navigate using what3words
Gives every 3 metre² location a unique 3-word combination that gets me to every job.
Carry out an interim maintenance job
See that machine’s due its full service next month so assign myself the job and do it now. Saves coming back another day and customer delighted.
time to sign off after a busy day
ready for a night out with mates!
REPORTED A MAJOR PROBLEM WITH ONE OF OUR MACHINES
Call through an urgent repair as we have to meet our customer’s SLA.
INSTANTLY RECEIVED A BOOKING CONFIRMATION BY EMAIL
Great to know someone’s on their way
RECEIVED AN SMS MESSAGE TELLING ME WHEN THE ENGINEER WILL ARRIVE
what a relief!
THE ENGINEER TOOK PHOTOS AND MY SIGNATURE TO COMPLETE JOB
I check the details and add my signature, then send it back. It looks as though we only had 3 hours downtime – bad enough but it could have been a lot worse!
THE JOBCARD AND CERTIFICATE WERE WAITING FOR ME IN THE CUSTOMER PORTAL
So I can review it to see what caused the problem
RECEIVED INVOICE AND LEFT A REVIEW
Left a 5* review and would definitely use them again
It’s been a long day.