GAS ENGINEERING BUSINESSES
MADE UNSTOPPABLE WITH BIGCHANGE
600%
GROWTH SINCE IMPLEMENTING BIGCHANGE
30%
INCREASE IN PRODUCTIVITY
25%
BOOST IN CUSTOMER SERVICE RATING
90%
IMPROVEMENT IN ADMIN EFFICIENCY
BIGCHANGE MAKES GROWTH
EASIER TO MANAGE
Our job management and scheduling software for gas engineers empowers you and your team by enabling you to react more effectively to both planned work and urgent appointments.
BigChange is an all-in-one platform that’s easy to use. The BigChange mobile app allows you to share workflows, digital risk assessments, safety certificates and more with your gas engineers. You can also provide live progress of jobs to your back-office team, as well as to your customers. With our job management platform, you can allocate jobs based on real-time data, such as your gas engineer’s Gas Safe certification status, location, stock and equipment availability and more.
IT SAVES US TIME AND MONEY EVERY SINGLE DAY ALLOWING US TO FOCUS ON WHAT WE DO BEST – WHICH IS BEING ABLE TO DELIVER THE HIGHEST SERVICE POSSIBLE, IN THE SHORTEST AMOUNT OF TIME AND WITH THE TOOLS AND STOCK WE NEED TO DO THE JOB
Our Gas Engineer Software Gives You The Tools to do more
- Grow revenue by freeing up time for your gas engineers to take on more jobs
- Since all parts of the BigChange system are fully integrated, your administrators can see as soon as an engineer completes a job. This allows you to boost your cash flow by invoicing in seconds — not days or weeks.
- Our gas engineer software helps you reduce operational costs with smart job scheduling and optimised travel routes
Turn Job Visibility into Operational Efficiency
- Take control with real-time visibility across your jobs, field-based gas engineer team, vehicles and assets
- Optimise your resources by intelligently allocating teams, assets and vehicles to jobs
- Simplify compliance and increase productivity levels by standardising and automating processes
Deliver a Winning Customer Experience
- Enhance every customer’s experience with automated job confirmation and updates
- Make it easy for customers to book appointments and view job histories with a secure and intuitive online booking portal
- Grow customer relationships by giving your teams a 360° view of every account
Job Management Software Built for Gas Engineers
- Harness the power of the cloud to strengthen connectivity and collaboration between your teams
- Optimise your gas engineers’ time with live data, including signature capture and photos showing full job completion details
- Simplify compliance with a digital library for schematics, best practice guides and other essential health and safety documents
DISCOVER THE COMPLETE GAS ENGINEER SOFTWARE PLATFORM
Win more work, streamline operations and deliver a superior customer experience when you run your business on BigChange’s gas engineer job management software.
LEARN MOREBOOK A ONE-TO-ONE DEMO TODAY
See how your business could be unstoppable when it runs on BigChange
MORE ABOUT BIGCHANGE’S
SCHEDULING SOFTWARE SOLUTIONS
Q.
BigChange’s platform provides many benefits for your gas engineers including:
- User-friendly online booking portal that makes it easy for customers to manage their appointments
- Optimised schedules that help your gas engineers save you time and money
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails to increase bookings
- Mobile application that removes the need for paperwork and admin-heavy tasks
- Instant invoicing and payments for a healthy cash flow
- Excellent health and safety features that ensure your business is compliant
Q.
The BigChange platform and job management system allows you to manage and optimise hundreds of jobs for your gas engineers. This is done via an intelligent, automated scheduling assistant, which matches available engineers with jobs and also takes into account job location, job type, traffic conditions and the engineers skill set.
Q.
Our mobile app allows your gas engineers to access all of the information they need via their Android or iOS devices. With a few taps on the app, your gas engineers can view job schedules and details, communicate with back-office staff and complete a risk assessment.
BigChange’s paperless system allows your engineers to cut back on time wasted and focus more on doing what they do best.
Q.
Our gas engineer management software will definitely improve customer service, all without adding to your team’s workload or complicating existing processes. As an example, BigChange can help you keep your customers updated by sending automated communications to your customers. On the days of the job, our job management software can share real-time tracking information with your customers, so they can see exactly where their allocated gas engineers are.
Upon completion of work, BigChange will send customers invoices with a range of payment options, as well as a follow-up satisfaction survey.
Q.
Health and safety compliance is built into the heart of our gas engineer job scheduling platform. In order to ensure that your gas engineers follow industry standards and best practices, the software lets you produce mandatory risk assessment and workflow documents that engineers can complete via the mobile app.
Your gas engineers won’t be able to fill out and submit timesheets until the health and safety forms are completed – ensuring that all work is carried out safely.
Furthermore, BigChange lets you create a digital library for your guides and schematics, for easy reference, whenever (and wherever) your team needs them.
Q.
Our job management software is made for gas engineering companies of all sizes. Whether you’re a solo gas engineer, a small team, or a large company, BigChange will fit your current needs as well as scale as your operations do.We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.