Ensure your business’ job management is as efficient as possible
- No more paper-based accounting with our cloud-based platform, accessed on the job via our mobile app available on iOS or Android
- Waiting for job sheets from your field-based teams will be a thing of the past with automatic digital capture of all completed work
- Your customers can even see their previous completed jobs directly from our customer portal without contacting your office team
The BigChange job management app can make your scheduling even slicker
- You can book recurring jobs with ease from BigChange, choosing different timeframes for job repetition as required by your customer and their circumstances
- With BigChange, you’ll even be able to send jobs to your sub-contractors by adding extra licenses to your plan, ensuring they’ll be up and running for job scheduling in no time
- The platform can also allocate multiple people to a single job and even configure the system to automatically add pairs or teams that always work together
With our job management software, you’ll have every job running smoothly
- Boost productivity both in the office and out in the field as you’ll be able to complete more jobs and leave the paper trail behind when your team manage all their work on the BigChange job management app
- In the field, every task is managed step-by-step and custom workflows give you the ability to mandate each process including data capture, adding photos and barcode-scanning stock used
- Engineers can view up to 10 previous jobs against an account/contact or piece of equipment. They can even view the previous job cards and the last 10 photos taken on-site, so they know the exact work history for an item on their task list
BIGCHANGE AUTOMATICALLY GENERATES SCHEDULED APPOINTMENT OFFERS MAKING IT VERY EASY FOR THE CUSTOMER TO JUST SAY ‘YES’. AS A RESULT, OUR SERVICE BOOKING SUCCESS RATE HAS INCREASED FROM 20% TO 90%.
Director, Celsius Plumbing and Heating
Software that gives your business the edge
Intelligent Scheduling Assistant
The BigChange scheduling assistant tracks real-time resource location, live traffic information and job status so you can optimally allocate new jobs to field-based teams, boosting productivity and freeing up capacity to complete more work.
When your operations run on BigChange, you can track the progress of every job against plan. Updates and worksheet answers are sent to your back-office teams in real-time, so they have true visibility of each job’s status and any potential delays.
Control service delivery with step-by-step workflows that mandate work is completed against your standard processes. Capture custom information, such as photos, barcode scanning and text plus create and share electronic certificates, reports and job cards instantly.
Once work is scheduled, enhance your customer experience with automatic job confirmations and ETA text messages. Keep customers informed of progress with turn-by-turn tracking of your vehicles.
Photos and E-Signatures
It’s easy to get work signed off with BigChange. Field-based teams can get proof of work or delivery via e-signature and photo capture and if a customer is not on site, they can share a link via email or SMS to capture signatures remotely.
BOOK A ONE-TO-ONE DEMO TODAY
See how your business could grow stronger when it runs on BigChange